HP StoreEver MSL6480 Tape Library User and Service Guide

Table 16 Attention LED is lit (continued)
SolutionProblem
Media that is moved from one environment to another can cause issues until it
has acclimated to the new conditions. A cartridge should be acclimated for at
A cartridge recently imported from a
different environment is causing issues.
least 24 hours before being used, particularly if it has been stored at a
substantially different temperature or level of humidity than the device.
The library was unable to complete the requested operation with the selected
tape cartridge.
The Attention LED is lit but the
Cleaning LED is not lit after a cartridge
load.
• Use only cartridges that are compatible with the drive type; see “Tape
cartridges” (page 14)).
• Use the correct type of cartridges for the operation. For example, use a
cleaning cartridge for cleaning.
• Make sure you are using an Universal cleaning cartridge; see “Tape
cartridges” (page 14)).
The cleaning cartridge is expired. A cleaning cartridge will expire after 50
cleaning cycles.
The Cleaning LED is lit after using a
cleaning cartridge.
Retry the operation with a different cleaning cartridge.A particular cartridge sets off the
Attention LED and possibly the
Cleaning LED.
If the Attention LED is cleared and the drive has been cleaned, and then
immediately re-displays each time a particular cartridge is reloaded, that
cartridge should be suspected as being defective.
• If this occurs, export the cartridge and load a known good cartridge. In
some cases, a cartridge can be worn out, have a defective Cartridge
Memory, or have been formatted as a Firmware Upgrade Cartridge.
• Any cartridge that is suspected of being defective or contaminated should
NOT be reused in any drive.
• If the bad cartridge is a cleaning cartridge, it might be expired.
Table 17 Inventory problems
SolutionProblem
The library displays incorrect bar
codes.
• Verify that the label is an HP label. The bar code reader might not be able
to read other labels. See “Labeling tape cartridges” (page 15).
• Verify that the label is properly applied. See “Labeling tape
cartridges” (page 15).
• Verify that the label is not soiled.
138 Troubleshooting