HP StoreEver 1/8 G2 Tape Autoloader User and Service Guide (AK377-96024, December 2012)

Network information (Status/Information > Network Information).........................................72
Configuration....................................................................................................................73
Changing the administrator password (Configuration > Change Admin Password).................73
Setting the number of reserved slots (Configuration > Set Reserved Slot Count)......................74
Configuring the mailslot (Configuration > Configure Mailslot)..............................................74
Bar code reporting format (Configuration > Barcode Format Reporting)................................74
Changing the SCSI address — parallel SCSI devices (Configuration> Change Drive).............75
Setting behaviors (Configuration > Autoloader behavior)....................................................75
Setting the date and time (Configuration > Autoloader Date/Time)......................................76
Configuring network settings (Configuration > Configure Network Settings)...........................76
Configuring automatic cleaning (Configuration > Configure Auto Cleaning)..........................77
Restoring factory defaults (Configuration > Restore Defaults)................................................78
Saving and restoring the autoloader configuration (Configuration > Save/Restore
Configuration)..............................................................................................................78
Operations.......................................................................................................................79
Unlocking, removing, and replacing magazines (Operations > Unlock Left or Right
Magazine)...................................................................................................................79
Cleaning the tape drive (Operations> Clean Drive)............................................................80
Moving tapes in the Autoloader (Operations > Move Tape)................................................81
Updating tape cartridge inventory (Operations > Perform Inventory).....................................81
Rebooting the autoloader (Operations> Reboot Autoloader)...............................................82
Enabling password locks (Operations > Enable Autoldr Password Locks)...............................82
Support............................................................................................................................82
Powering a drive on or off (Support > Power On/Off Drive)................................................82
Running the demonstration (Support > Run Demo).............................................................83
Running the slot to slot test (Support > Run Slot To Slot Test)................................................83
Running the wellness test (Support > Run Wellness Test)......................................................83
Upgrading firmware (Support > Autoloader FW Upgrade, Support > Drive FW Upgrade)......84
Viewing logs (Support > Autoloader Error Log)..................................................................85
Downloading a support ticket (Support > Download Support Ticket).....................................86
Forcing the drive to eject a tape (Support > Force Drive To Eject Tape)..................................86
5 Troubleshooting........................................................................................87
Detection problems after installing a parallel SCSI device.............................................................87
Detection problems after installing a SAS device.........................................................................89
Fibre Channel connection problems..........................................................................................90
Operation problems................................................................................................................91
Performance problems.............................................................................................................96
Average file size................................................................................................................97
File system type.................................................................................................................97
Connection from the host server to the disk array....................................................................98
Operating system configuration...........................................................................................98
Windows.....................................................................................................................98
Novell.........................................................................................................................99
Backup server....................................................................................................................99
Backup type....................................................................................................................100
File-by-file with a full-featured backup application............................................................100
File-by-file with a native application...............................................................................100
Disk image, flash, or sequential....................................................................................100
Database backup........................................................................................................101
Connection from the host server to the autoloader................................................................101
Media............................................................................................................................102
Service and repair................................................................................................................102
Releasing the magazines manually.....................................................................................102
The wellness test...................................................................................................................103
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