HP StoreEver 1/8 G2 Tape Autoloader User and Service Guide (AK377-96024, December 2012)

Table 30 Main error codes (continued)
Details and solutionDescriptionError code
cartridges did not come out of the magazines
to obstruct the robotic.
• Ensure that nothing is stacked on top of the
device because any weight on top of the
device can bow the top cover down and
interfere with the robotics. If the autoloader
has a tabletop conversion cover, verify that
no more than 15 kg (33 lb) is on top of the
cover.
• Ensure that the device is either mounted in a
rack with its rack kit or in a tabletop
conversion cover. If the autoloader is not
mounted in a rack or in the tabletop
conversion cover, ensure that the six support
feet are installed and that all of them are
standing on a flat surface. The device must be
supported under both of its side edges or the
bottom can bow and impede robotic
movement.
• Remove all magazines and look for any
obstructions to the robot.
• Run the wellness test.
Ends of gripper
1
movement not in expected range8E
• Remove all magazines and look for any
obstructions to the robot.
• Run the wellness test.
Ends of slider
2
movement not in expected range8F
• If the error consistently happens on the same
slot, try different tape cartridges in that slot.
◦ If the failure remains with the same slot,
the magazine may be at fault.
◦ If the failure follows the tape cartridge, the
tape cartridge may be at fault.
• If the device is performing an operation that
automatically returns a tape cartridge to a
certain slot, make sure another tape is not
loaded in that slot.
• Run the wellness test
Ends of elevator
3
movement not in expected
range
90
• Remove all magazines and look for any
obstructions to the robot.
• Run the wellness test.
Ends of rotation
4
movement not in expected
range
91
• Remove all magazines and look for any
obstructions to the robot.
• Run the wellness test.
Ends of sled
5
movement not in expected range92
• Remove all magazines and look for any
obstructions to the robot.
• Run the wellness test.
Gripper
1
reached a position beyond expected
range
93
• Remove all magazines and look for any
obstructions to the robot.
Slider
2
reached a position beyond expected
range
94
• Run the wellness test.
110 Troubleshooting