HP StoreEver 1/8 G2 Tape Autoloader Getting Started (AK377-96025, December 2012)
HP technical support
Telephone numbers for worldwide technical support
are listed on the HP support website:
http://www.hp.com/support
Collect the following information before calling:
• Technical support registration number (if
applicable)
• Product serial numbers
• Product model names and numbers
• Applicable error messages
• Operating system type and revision level
• Detailed, specific questions
For continuous quality improvement, calls may be
recorded or monitored.
HP strongly recommends that customers sign up online
using the Subscriber's choice website:
http://www.hp.com/go/e-updates
Subscribing to this service provides you with e-mail
updates on the latest product enhancements, newest
versions of drivers, and firmware documentation
updates as well as instant access to numerous other
product resources.
After signing up, you can quickly locate your products
by selecting Business support and then Storage under
Product Category.
Registering your autoloader
HP customers who register their products join a select
group to receive technical support updates and special
HP offers. To register your tape autoloader online, see:
http://www.register.hp.com
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