5.5 HP StorageWorks X9720 Network Storage System Administrator Guide (AW549-96026, March 2011)

exds_netperf ............................................................................................................. 115
POST error messages .............................................................................................................. 116
LUN layout ............................................................................................................................. 116
X9720 monitoring ................................................................................................................... 116
Identifying failed I/O modules on an X9700cx chassis ................................................................ 117
Failure indications ............................................................................................................ 117
Identifying the failed component ........................................................................................ 117
Re-seating an X9700c controller ......................................................................................... 122
Viewing software version numbers ............................................................................................ 122
Troubleshooting specific issues .................................................................................................. 123
Software services ............................................................................................................. 123
Failover ........................................................................................................................... 123
Windows X9000 clients .................................................................................................... 124
X9000 RPC call to host failed ............................................................................................ 124
Degrade server blade/Power PIC ....................................................................................... 124
ibrix_fs -c failed with "Bad magic number in super-block" ...................................................... 125
LUN status is failed ........................................................................................................... 125
Apparent failure of HP P700m ........................................................................................... 126
X9700c enclosure front panel fault ID LED is amber .............................................................. 127
Spare disk drive not illuminated green when in use ............................................................... 127
Replacement disk drive LED is not illuminated green .............................................................. 127
X9700cx GSI LED is amber ............................................................................................... 128
X9700cx drive LEDs are amber after firmware is flashed ........................................................ 128
Configuring the Virtual Connect domain .................................................................................... 128
Synchronizing information on file serving nodes and the configuration database ............................. 129
17 Replacing components in the X9720 Network Storage System ........... 131
Customer replaceable components ............................................................................................ 131
Determining when to replace a component ................................................................................ 132
Hot-pluggable and non-hot-pluggable components ...................................................................... 132
Returning the defective component ............................................................................................ 132
Parts-only warranty service ....................................................................................................... 132
Required tools ........................................................................................................................ 133
Additional documentation ........................................................................................................ 133
Replacing the c7000 blade enclosure and server blade parts ....................................................... 133
Replacing the blade enclosure ........................................................................................... 133
Replacing a server blade or system board of a server blade .................................................. 134
Replacing a server blade disk drive .................................................................................... 134
Replacing both disk drives ................................................................................................. 135
Replacing the Onboard Administrator (OA) module .............................................................. 135
Replacing the Ethernet Virtual Connect (VC) module (bay 1 or bay 2) ..................................... 135
Replacing the SAS switch in Bay 3 or 4 ............................................................................... 136
Replacing the P700m mezzanine card ................................................................................ 138
Replacing capacity block parts ................................................................................................. 138
Adding capacity blocks .................................................................................................... 138
Removing capacity blocks ................................................................................................. 138
Replacing capacity block hard disk drive ............................................................................. 138
Replacing the X9700c controller ......................................................................................... 139
Replacing the X9700c controller battery .............................................................................. 140
Replacing the X9700c power supply ................................................................................... 141
Replacing the X9700c fan ................................................................................................. 141
Replacing the X9700c chassis ............................................................................................ 142
Replacing the X9700cx I/O module .................................................................................. 142
Replacing the X9700cx power supply ................................................................................. 144
X9720 Network Storage System Administrator Guide 7