HP SureStore E Disk Array XP512/XP48 Owner's Guide

The HP SureStore E Disk Array XP48 Hardware 57
Normal Operations
The disk array does not require intervention from the user. The disk array
reports any remote error messages (R-SIMs) to your remote console PC and
also sends the report to the HP Service Center automatically.
The RC software allows the HP Service Representative to view the R-SIMs
by date and time or by controller and to manage the R-SIM log file on the
remote console PC. For more information on SIMs, see “Troubleshooting”
(page 77).