HP StorageWorks Disk Array XP operating system configuration guide: MPE/iX (A5951-96145, November, 2005)

Error C ondition Recommended Action
The logical devices are not recognized by
the host.
Ve rify that the READY indicator lights on the
disk array are ON.
Verify that fiber cables are correctly installed
and firmly connected.
Verify that the target I Ds are properly
configured. The LUNs for each TID must
startat0andcontinuesequentiallywithout
skipping any numbers.Verify that the
TIDs/WWNs on each bus are unique. Do
not install two devices with the same ID on
the same bus.Recheck the buses for new
devices.
Verify that the disk array host mode is set
correctly.
The host does not reboot properly after hard
shutdown.
If you power off the host without executing
the shutdown process, wait three minutes
to allow the disk array’s internal timeout
process to purge queued commands. I f
the host restarts while the disk array is
processing queued commands, the host may
not rebo
ot successfully.
Volumes cannot be created.
Ve rify that the disk array logical devices are
correctly formatted.
Ve rify with the appropriate utility (MAPPER
or fcscan)thatdiskarraydevicesare
recognized by the host system.
Verify all components of the SYSGEN I/O
configuration pertaining to the disk arrays.
The disk array performs a self reboot
because the disk array was busy or it
logged a panic message.
Reboot the host.
The disk array responds “Not Ready” or the
disk array has displayed “Not Ready” and
timed out.
Contact HP.
The host detects a p arity error. Check the HBA and make sure it was
installed properly.Reboot the host.
The host hangs or devices are declared
down and the host hangs.
Make sure there are no duplicate disk array
TIDs and that disk array TIDs do not conflict
with any host TIDs.
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Troubleshooting