HP StorageWorks Disk Array XP operating system configuration guide for Sun Solaris XP24000, XP12000, XP10000, SVS200, v01(A5951-96037, June 2007)

Table 5 Error conditions
Recommended ActionError Condition
Verify that the READY indicator lights on the disk array are ON. Verify
that fiber cables are correctly installed and firmly connected.
If using the Sun SAN driver stack on Solaris 8/9, verify that the Array is
configured (cfgadm -al). Use the luxadm –e dump_map
/dev/cfg/c# command (where c# is your HBA instance) to verify that
the HBA WWN matches the WWN configured on the XP array.
If not using the Sun SAN driver stack, check HBA configuration as
explained in Chapter 1. Look for the HBA WWN in the
/var/adm/messages file and verify that it matches the WWN
configured on the XP array. Verify the correct WWN for the XP ports is
configured in the driver configuration file (WWN binding). Verify the
correct driver instance is configured for the given WWN. Check that the
HBA driver has attached with the prtconf command or by browsing
the /var/adm/messages file.
On Sun SPARC servers, verify the HBA is properly installed with the
prtdiag command: /usr/platform/<platform>/sbin/prtdiag.
Check SAN (zoning configuration), as explained in Chapter 1.
A reconfiguration reboot or a rescan for new LUNs may be required (refer
to “Installing and configuring the HBAs ” on page 17in Chapter 1).
Verify that the disk array host mode is set correctly.
The logical devices are not
recognized by the host.
If you power off the host without executing the shutdown process, wait
three minutes to allow the disk array's internal timeout process to purge
queued commands. If the host restarts while the disk array is processing
queued commands, the host may not reboot successfully.
The host does not reboot properly
after hard shutdown.
Verify that the LUN has been correctly labeled by the format command
and VxVM made aware of the new LUN (vxdctl enable).
Disks are not visible in VxVM.
Check that a character-type device file is specified as the device file in
the newfs command. Verify that the logical unit is correctly labeled by
the format command.
A file system cannot be created.
Verify that the host was restarted correctly.
Verify that the file system attributes are correct.
Verify that /etc/vfstab was edited correctly.
A file system is not mounted after
rebooting.
Reboot the host.The disk array performs a self
reboot because the disk array was
busy or it logged a panic
message.
Contact HP.The disk array responds “Not
Ready” or the disk array has
displayed “Not Ready” and timed
out.
Check the HBA and make sure it was installed properly. Reboot the host.The host detects a parity error.
Verify the installed HBA driver is the correct one for the HBA and the HBA
firmware.
HBA driver is not attached.
Verify that you have installed the Array Support Library.vxinstall aborts after device
detection.
Troubleshooting30