HP P9000 Remote Web Console User Guide Abstract This guide explains how to set up and use the HP Remote Web Console to manage HP P9000 disk arrays over a LAN connection. Topics include how to obtain storage system configuration and status information, send user-requested commands to the storage system, install and launch P9000 program products, and troubleshoot storage system issues.
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Contents 1 Overview..................................................................................................9 Overview................................................................................................................................9 Manage the storage system...................................................................................................9 GUI feature highlights...........................................................................................................
Refreshing data after a Auto LUN or Quick Restore operation..................................................28 Refreshing data after operations performed with another application........................................28 Using applications other than Remote Web Console...............................................................29 Using Remote Web Console on UNIX...................................................................................29 Unsupported actions in UNIX version of Remote Web Console.
Using the meter key................................................................................................................56 Calculating the effective term of the meter key............................................................................56 Grace Period status with meter key............................................................................................58 Estimating licensed capacity...............................................................................................
9 Support and other resources......................................................................87 Contacting HP........................................................................................................................87 Subscription service............................................................................................................87 Documentation feedback....................................................................................................
Enable Auto Delete window...................................................................................................126 Reports window....................................................................................................................127 Create Configuration Report window.......................................................................................128 Delete Reports window........................................................................................................
LDEV Status dialog box.....................................................................................................175 Glossary..................................................................................................177 Index.......................................................................................................
1 Overview This document helps you set up Remote Web Console for the P9500 storage system, set up end-user machines and web browsers, and establish user accounts and permissions. It explains GUI features and provides basic navigation information. Unless otherwise specified, the term P9000 in this guide refers to the following disk array: • P9500 Disk Array The GUI illustrations in this guide were created using a Windows computer with the Internet Explorer browser.
Figure 1 Remote Web Console GUI Emphasis on performance Operations you perform are executed in the background. This means you can start the next operation without waiting for the previous one to complete. Wizards and task management Wizards are provided for each main task. The wizard guides you through all the sub-tasks that you would ordinarily perform one-at-a-time.
Remote Web Console CLI The Remote Web Console CLI allows you to perform commands on the storage system using the command prompt. To use the Remote Web Console CLI, you need to install certain files on the Remote Web Console computer. The Remote Web Console CLI can be used to perform only specific operations of specific program products. For details on the Remote Web Console CLI, see the HP P9000 Spreadsheet Guide.
2 Setting up Remote Web Console This chapter provides Remote Web Console requirements and setup procedures. Setup workflow The following workflow describes the setup tasks for Remote Web Console: • The HP representative attaches the SVP in your storage system to the LAN. Remote Web Console is already set up on the SVP and is therefore ready for access by client machines. • Ensure that the correct LAN cabling and connections are in place. See “Cable connection requirements” (page 12).
3. Select the Internet Protocol Version 6 (TCP/IPv6) check box. Optionally, clear the Internet Protocol Version 4 (TCP/IPv4) check box. 4. Click OK to close the dialog box. Configuring IPv6 communication in Solaris 10 Procedure 2 To configure a Remote Web Console computer to use IPv6 for communication between an SVP: 1. 2. Start the console.
Prerequisite You will need the CD-ROM for SSL, which is provided by HP. It includes openssl.exe, SSLeay32.dll, and libeay32.dll. Copy the entire contents of the openssl folder to your drive of choice Procedure 3 To create a private key (.key file) in a Windows XP environment: 1. 2. 3. Release the read-only attribute from the openssl folder. Open a command prompt. Navigate to the directory where you copied the folder, and execute the following command: openssl genrsa -out server.
Figure 3 Creating a public key Acquiring a self-signed certificate To acquire a self-signed certificate, open the command prompt and execute the following command C:\openssl> openssl x509 -req -sha256 -days 10000 -in server.csr -signkey server.key -out server.crt This command uses SHA-256 as a hush algorithm. MD5 or SHA-1 is not recommended for a hush algorithm due to its low security level. This creates a server.crt file in the openssl folder, which is valid for 10,000 days.
8. Click OK. If the Security Alert dialog box for the certificate appears, click View Certificate to confirm that the certificate is correct, and click Yes. If an error occurs during the certificate update, an error message will appear. Solve the problem, and restart from the logging in to Update Certificate Files. Setting the web browser to accept self-signed certificates If using a self-signed certificate, the web browser will display a warning message when it connects to an SSL-enabled SVP.
Figure 6 Certificate window 6. Click Install Certificate (I). The Certificate Import Wizard (Welcome to the Certificate Import Wizard) dialog box appears. Figure 7 Certificate Import Wizard dialog box (Welcome to the Certificate Import Wizard) 7. Click Next. The Certificate Import Wizard (Certificate Store) dialog appears.
Figure 8 Certificate Import Wizard dialog box (Certificate Store) 8. Select Automatically select the certificate store based on the type of certificate and click Next. The Certificate Import Wizard (Completing the Certificate Import Wizard) dialog box appears.
9. Click Finish. The message The import was successful is displayed. Click OK. The certificate is imported to the web browser. Figure 10 Root Certificate Store dialog box (example) The certificate is imported to the web browser. Blocking HTTP communication to the storage system If the web server (SVP) supports SSL (HTTPS), the HTTP setting tool allows you to block access to port 80.
6. 7. 8. Click OK. A configuration dialog box appears. Click OK to release HTTP blocking. When the configuration change is complete, the SVP will reboot. Once the reboot is complete, the Release HTTP Blocking Complete dialog box appears. If you want to cancel the operation and return to the logon dialog box, click Cancel. Click OK. Setting up the client machine The Remote Web Console administrator is responsible for setting up the web client on Remote Web Console computers.
Table 2 Software requirements for Windows (continued) Operating system Web browser Java Runtime Environment Windows Server 2008 Flash Player 10.1 (SP2) 3, 4 Internet Explorer 8.0 JRE 6.0 Update 20 (1.6.0_20)2 Windows Server 2008 Flash Player 10.1 R2 3, 4 Internet Explorer 8.0 JRE 6.0 Update 20 (1.6.0_20)2 Internet Explorer 7.0 JRE 6.0 Update 16 (1.6.0_16)2 Internet Explorer 8.0 JRE 6.0 Update 20 (1.6.0_20)2 Internet Explorer 8.0 JRE 6.0 Update 20 (1.6.
Configuring a Windows 2003/2008 Server machine If you are using a Windows Server 2003/2008 machine and Internet Explorer, the following options must be set in Internet Options before logging in to an SVP: • Navigate to Tools > Internet Options, click Advanced, and clear the Do not save encrypted pages to disk check box. • Navigate to Tools > Internet Options, click Security and register the URL of the SVP. For more information on configuring these settings, see the Internet Explorer help documentation.
In a Windows environment, you can verify that JRE was successfully installed if you are able to view the Java icon in the Control Panel. You should be able to launch the Java Control Panel by double-clicking the Java icon. In a UNIX or Linux environment, you can verify that JRE was successfully installed if you are able to open the ControlPanel.html file, which is located in the JRE root directory.
2. 3. Execute setup.exe in the folder /program/Config_Report_CLI/Win32. Specify a directory to install the Report Configuration Tool on when you are asked to enter the directory to install it on. The Report Configuration Tool is installed. Note that the directory where the Report Configuration Tool is installed is not specified as an application path. When necessary, specify the directory as the application path.
3 Getting started using Remote Web Console This module describes logging in to Remote Web Console and restrictions when using Remote Web Console. For instructions on navigating to storage system information, see “Viewing and managing the storage system” (page 64). For more information on the GUI, see “Remote Web Console GUI reference (main window)” (page 108) and “Remote Web Console GUI reference (secondary windows)” (page 158).
3. 4. 5. 6. Type the user ID and password. Click Login. If the Security Information dialog box appears, click Yes. If a local storage area dialog box of Adobe Flash Player Setting appears, click Allow to open the Remote Web Console main window. The cache function of Flash Player optimizes the process of Remote Web Console. Denial of the request might delay the processing speed of Remote Web Console.
2. 3. 4. In Add this Web site to the zone, enter the URL of the SVP that you want to log in. For example, if the host name is host01, the URL is http://host01. If the IP address is 127.0.0.1, the URL is http://127.0.0.1. Click Add to add the URL of the SVP to the Web sites list. Click Close to close the dialog box.
• Other web browser functions that cannot be used include character encoding, text size, the zoom function, the Ctrl + F search function, and the Ctrl + A select all function • If you use Shift + Tab shortcut to move the focus in reverse, the focus may not move from web browser to the Flash Player. Use only Tab to move the focus to the Flash Player. Unsupported actions in Remote Web Console The following actions are not supported in Remote Web Console.
Using applications other than Remote Web Console When you click Refresh or Refresh All while changing configuration from another application such as RAID Manager, it may take some time to refresh the information in the Remote Web Console window. Using Remote Web Console on UNIX There are required actions and additional restrictions when you use Remote Web Console on UNIX.
4 Setting up and managing user accounts When Remote Web Console is set up on the SVP and you have set up client machines, you can create users and define their roles. This chapter provides information for setting up user accounts. Workflow for user management The administrator creates user accounts for all users. You use Remote Web Console to create the account. The basic workflow for creating users follows: • Connect client machines to an authentication server, if used.
Figure 15 A workflow when an authentication server and an authorization server are used in combination You can use the authentication server without having awareness of host names and port numbers, if you register the information of the authentication server to an SRV record in the DNS server. If you register the multiple numbers of authentication servers to the SRV record, you can determine the authentication server to be used based on the priority that has been set in advance.
value of the memberOf attribute value for each user. In other words, the user group you add to the Remote Web Console should match the group name in the Active Directory. CAUTION: When a user account belongs to more than one group, note the cautions in “User groups” (page 32). If one user needs to use different user groups for different purposes, then create local user accounts in Remote Web Console, not using an authorization server.
Table 6 User registration example User Roles to be assigned to the user group Resource group to be assigned to user group Administrator User Group 1 Security Administrator (View & Modify) All Resource Groups Assigned1 User A User Group 10 Storage Administrator2 Resource Group 10 User B User Group 20 Storage Administrator2 Resource Group 20 1 2 User group to be registered For the user group that is assigned the Security Administrator role, All Resource Groups Assigned is automatically set to
Roles More than one role is readily available. You cannot create custom roles. The following table shows the roles and permitted operations. Role Permitted operations Security Administrator (View Only) • Viewing information about user accounts and encryption keys Security Administrator (View & Modify) • Configuring user accounts • Creating encryption keys and configuring encryption settings.
Role Permitted operations • Configuring environmental settings for local copy • Splitting Auto LUN pairs when using RAID Manager Storage Administrator (Remote Copy) • Performing pair operations for remote copy • Configuring environmental settings for remote copy Support Personnel Configuring SVP This role is for HP service representative. User Maintenance Configuring SVP CAUTION: If a user has All Resource Groups Assigned set to Yes, the user can access all resources in the storage system.
Table 7 Roles configured in built-in groups Built-in Group Role Resource group Administrator • Security Administrator (View & Modify) All Resource Groups Assigned • Audit log Administrator (View & Modify) • Storage administrator (Initial Configuration) • Storage Administrator (System Resource Management) • Storage Administrator (Provisioning) • Storage Administrator (Performance Management) • Storage Administrator (Local Copy) • Storage Administrator (Remote Copy) • User Maintenance System • Security
Table 7 Roles configured in built-in groups (continued) Built-in Group Role Resource group • Storage Administrator (Performance Management) • Storage Administrator (Local Copy) • Storage Administrator (Remote Copy) • User Maintenance Maintenance • Storage Administrator (View Only) • User Maintenance All Resource Groups Assigned Creating a new user group This section explains how to create a user group.
Prerequisites • You must have the Security Administrator (View & Modify) role to perform this task. • You can log in to SVP and RAID Manager with user accounts that are created by Remote Web Console. You must have the Support Personnel role to log in to SVP. • The allowable characters and length of user names and passwords depend on the applications (Remote Web Console, SVP, and/or RAID Manager) that the user is using.
2. 3. 4. 5. 6. 7. 8. In the User Groups tab, select a user group to which to add a user. This is dependent on which permissions you want to give to the user. In the Permission tab, confirm that the displayed permissions are appropriate for the user. Click the User tab and then Create User to open the Create User dialog box. Enter a user ID (user name). Select Activate or Lock for the account. If you select Lock, the user of this account is disabled and cannot log in to Remote Web Console.
6. 7. 8. In the tree, click Administration > User Groups. In the User Groups tab, click a user group to remove the user from. Click the User tab, select the user to remove from this user group, and then click More Actions→Remove Users. 9. Click Finish. 10. Specify a task name and click Apply. Disabling a user account Disable a user account when you want to temporarily prevent the user from logging in to Remote Web Console.
Procedure 20 To change the user group name: 1. 2. 3. 4. 5. 6. In the tree, click Administration→User Groups. In the User Groups tab, select the user group and then click More Actions→Edit User Group to open the Edit User Group window. In the Edit User Group window, enter a new user group name. If you use an authorization server, click Check and verify that the entered user group name is registered in the authorization server. Click Finish. Specify a task name and click Apply.
3. 4. 5. In the Assign Resource Groups window, change resource groups to be assigned to the user group. • Select the resource group to add, and click Add. • Select the resource group to remove, and click Remove. Click Finish. Specify a task name and click Apply. Deleting a user group Delete a user group when the user group is no longer needed. Prerequisites • You must have the Security Administrator (View & Modify) role to perform this task. • You cannot delete built-in groups.
User accounts registered to HP Systems Insight Manager are different from the user accounts for Remote Web Console. To implement single sign-on, you do not need to register user accounts of HP Systems Insight Manager to Remote Web Console. If a user logs in with both ways (to log in directly to Remote Web Console, and to log in with single sign-on from HP Systems Insight Manager), make sure that the role of the user account registered to HP Systems Insight Manager matches the role of Remote Web Console.
Figure 16 Register Certificate window 4. 5. 6. 7. Verify the certificate. If the certificate has some incorrect information, click Cancel to go back to the Register Certificate window. If necessary, enter an alias name of the certificate into the Alias Name box. By default, the IP address or the host name that you specified in the Register Certificate window is displayed in the Alias Name box. Enter the user name and password of Remote Web Console. Click Register.
HP-SIM-installation-directory\bin>mxtool –r -f definition-file-path-of-the-tool An example follows: C:\Program Files\HP\Systems Insight Manager\bin>mxtool –r -f C:\tmp\RWCTool.xml Using SMI-S function with Remote Web Console user account P9500 storage systems support the SMI-S function developed by SNIA. Storage administrators can use the SMI-S function by using SMI-S compliant management software. Prerequisite SMI-S Provider program product is installed. Procedure 27 To use the SMI-S function: 1.
5 Configuring the Remote Web Console environment This chapter provides instructions for setting customized behaviors on Remote Web Console, including timeout and polling periods, email notifications, and so on. Also, instructions are included for saving your Remote Web Console configuration settings and restoring them as needed. Configuration overview You can set up Remote Web Console as follows: • Create a message to display on the Remote Web Console login screen.
3. Enter the message in the window. Alphanumeric characters and symbols can be used in the message. The maximum length of the message is 2,048. 4. Click Apply. Setting e-mail notification for SIMs or SNMP traps You can specify notification by email to key users when system failures occur. Failures reported in the e-mail are the same as the SIMs displayed in the Alerts window or reported by SNMP traps.
4. 5. 6. 7. 8. Select IPv4, IPv6, or Host Name, and enter the IP address or host name of the mail server. In SMTP-AUTH, select Enable to use SMTP authentication or Disable not to use SMTP authentication. Enter the account and password for SMTP authentication if you select Enable. Enter From Address (required) and Return Address (optional). In To Address, add an e-mail address: 1. Select a blank row in the list. 2. Enter an e-mail address in the text box. 3. Select To, Cc, or Bcc for the attribute. 4.
Table 13 Details of e-mail for system failures notice (continued) # Item Description 3 From E-mail address of the sender. 4 Reply-To E-mail address to which replies from the receivers will be sent. Optional. 5 Subject E-mail title. Cannot be changed. 6 Date Date when a system failure occurred. 7 Time Time when a system failure occurred. 8 Machine Name and serial number of the storage system. 9 RefCode Reference code. The same code as the one reported by SNMP traps.
Table 14 Environment parameters (continued) Item Description parameters). For example, specify a value of the RMI time-out period to satisfy the following condition: RMI time-out period > min [A, B] where A = Polling period for checking exclusive lock B = Polling period for checking obstacles, and min [A, B] indicates the minimum value selected from A and B. • The default is 1 minute.
Table 15 Remote Web Console configuration files Configuration file Description Required role User list User account information registered to the Remote Web Console. Security Administrator (View Only) Env. parameters The parameters settings in the Set Env. window. Storage Administrator (Initial Configuration) Audit log setting Settings made in the Syslog and Audit Log Transfer windows. Audit Log Administrator (View Only) External authentication Connection to the authentication server.
Table 16 Restoring configuration files (continued) Configuration file Description Required role External application Connection to the authentication application. Storage Administrator (Initial Configuration) Command View Advanced Edition Setting Connection to Command View AE Device Manager. Storage Administrator (Initial Configuration) Procedure 33 To restore the configuration files: 1.
Sending a test syslog After configuring syslog notification, you should send a test syslog to verify your settings. Prerequisites • You must have Storage Administrator (Initial Configuration) role to perform this task. • Complete the configuration of the syslog server Procedure 35 To send a test syslog: 1. 2. 3. 4. 5. 6. 7. Click Settings > Environmental Setting > Edit Syslog Server Settings. Make sure that the severs are set to Enable and that the settings in the window are correct.
6 License keys Accessing program product functionality requires a license key. This chapter provides information on license keys and instructions for installing, disabling, enabling, and uninstalling license keys. Overview When you install a license key, it is also enabled. Functionality for the program product you installed is available for use in Remote Web Console. The license key can be disabled, for example, to stop the day-count a term key.
Table 17 License key types (continued) Type Description Expiration Estimating licensed capacity Emergency For emergency use. Use this key when: 30 days Not required • The temporary key or the term key is set to expire in the near future and you cannot get the permanent key in time because of special circumstances (for example, a licensed server has crashed or there are problems with the communication infrastructure).
• The number of effective days is decremented by one day when the date is changed. For example, if the term key is set to be enabled for 150 days at the time of installation and the term key is disabled for 100 days and a total of 250 days have elapsed since the installation, the number of remaining effective days of the term key is 215 days. This is determined by subtracting 150 days from 365 days.
Effective term = remaining licensed capacity of meter key / (used capacity - licensed capacity of permanent key) If the used capacity is within the licensed capacity of the permanent key, the license of the meter key is not used, and the expiration date for use is not displayed. An example is shown next. Example of licensed capacity of permanent key >= used capacity The meter license is not used. Therefore, the licensed capacity of the meter key is not subtracted.
Restore the license status from the Grace Period status to the Installed status by any of the following methods. • Add the licensed capacity of the meter key. • Add the licensed capacity of the permanent key. • Decrease the used capacity. Grace Period status with meter key With the license of the meter key, the amount of the licensed capacity of the permanent key exceeding the used capacity is subtracted.
Table 19 Program products and licensed capacity Option name Licensed capacity Notes Open Systems Array Management Mounted Capacity Used only for open-system devices (including LUN Manager, Open Volume Management, Volume Shredder, Cache Residency, Data Retention, Database Validator, Cache Partition).
Table 19 Program products and licensed capacity (continued) Option name Licensed capacity External Storage Used capacity for external volumes High Performance FICON Connectivity Unlimited Resource Partition Unlimited 1 Notes If you use V-VOLs of Thin Provisioning as P-VOLs or S-VOLs of Business Copy/Continuous Access Synchronous/Continuous Access Journal, the license capacity of Business Copy/Continuous Access Synchronous/Continuous Access Journal is calculated using the page capacity allocated to
Installing and uninstalling program products To activate the program products on Remote Web Console, the program products must be installed using license keys. Installing program products using a license key code Any Storage Administrator with modify permission can install license keys. Procedure 36 To install a program product by using the license key code: 1. Click Settings > Environmental Setting > License Key. The License Key window opens. 2. 3. 4. Click to change to Modify mode.
2. 3. 4. 5. 6. Click to change to Modify mode. Select a desired program product in the list. In License Status, select Enable or Disable. Click Set. The Status column changes to Install or Install(Disabled). Click Apply. The status changes. Uninstalling program products Procedure 39 To uninstall program products on the Remote Web Console: 1. Click Settings > Environmental Setting > License Key. The License Key window opens. 2. 3. 4. 5. 6. 7. Click to change to Modify mode.
License key expiration When the license key of program product A expires, the license key of program product B is disabled if program product B requires an enabled program product A. In this scenario, Installed(Disabled) appears for program product B in the Status column of the License Key window. After that, when you enable program product A, program product B is enabled automatically.
7 Viewing and managing the storage system This chapter describes how to navigate to storage system information, create and download system configuration reports, and manage Remote Web Console tasks. Overview This chapter explains how to do the following in Remote Web Console: • Perform basic navigation to storage system information. See “Viewing storage system information” (page 64). • Create, download, and delete system configuration reports. A total of 20 different reports can be generated.
Viewing other information You can also find other system information such as port statuses and data regarding used and unused resources. This information displays in a Remote Web Console secondary window. 1. Click Settings > Environmental Setting > License Key. Java starts. 2. If a message appears and asks if you want to run the Java application, click Run and the Remote Web Console secondary window opens. 3. In the Remote Web Console secondary window, click File→Reports.
Status Description • The status of the resource is being confirmed. • The resource has sub-resources of different status. For example, parity groups are in this status if the statuses of logical volumes in the parity groups are not the same. In this case, the sub-resources might be blocked. Confirm the status of sub-resources. The resource is in the following status. • The resource cannot be used because the resource is blocked due to a failure or maintenance operations.
Viewing a Remote Web Console report Adobe Flash Player is necessary to view reports. For details on Flash Player, see “General restrictions” (page 27). Prerequisite • Users that create the report or users with the Storage Administrator (Initial Configuration) role can view the report. To download and view a report: 1. 2. 3. 4. 5. 6. In the Remote Web Console tree, click Storage Systems→Reports. Specify the report to download. Click Download Reports. Specify a folder in which to save a .tgz file.
Preparing a script file Before creating a configuration report by using the Report Configuration Tool, you must write a series of commands in script files. When writing scripts, you need to write several commands in a script file. When you run the Report Configuration Tool, the commands in the script files execute sequentially and then a configuration report is created or deleted.
SET /a CNT_ADD=%CNT_ADD% + 1 %RAIDINF_PATH%\raidinf add report -servername %SERVER% -report ^ %REPORT_NAME% if ERRORLEVEL 1 ( IF %CNT_ADD% GTR %LOOP% GOTO :ABEND CALL :SLEEP GOTO ADD_RETRY ) GOTO :END EXIT /B :SLEEP REM REM ############################# SLEEP with %TIMEOUT% sec REM ping 127.0.0.
REM ####################################### Login %CNT_LOGIN% SET /a CNT_LOGIN=%CNT_LOGIN% + 1 %RAIDINF_PATH%\raidinf -login %USER% %PASS% -servername %SERVER% if ERRORLEVEL 1 ( IF %CNT_LOGIN% GTR %LOOP% GOTO :ABEND CALL :SLEEP GOTO LOGIN_RETRY ) SET /a CNT_DL=0 :DL_RETRY REM ####################################### Download %CNT_DL% SET /a CNT_DL=%CNT_DL% + 1 %RAIDINF_PATH%\raidinf download report -servername %SERVER% ^ -report %REPORT_NAME% -targetfolder %TARGETFOLDER% if ERRORLEVEL 1 ( IF %CNT_DL% GTR %LO
EXIT /B :ABEND REM ####################################### ABEND ECHO "Download Report Script was ABEND" :END REM ####################################### Logout %RAIDINF_PATH%\raidinf -logout -servername %SERVER% Executing a script file regularly For executing the created script file regularly, register it as a task of Windows. The following procedure uses the Windows schtasks command to register the script files created at “Preparing a script file” (page 68) as tasks of Windows.
Report_DailyConfigurationReport_2.tgz and Report_DailyConfigurationReport_3.tgz, and Report_DailyConfigurationReport_1.tgz are newly created. Since Report_DailyConfigurationReport_3.tgz is overwritten, the reports for three days are always accumulated in the C:\Reports folder. C:\Reports CreateReport.bat DownloadReport.bat Report_DailyConfigurationReport_1.tgz Report_DailyConfigurationReport_2.tgz Report_DailyConfigurationReport_3.
Error code Error message Cause of error and action Return value Command Reference (raidinf commands)” (page 102) and specify a new parameter. EW_REQOPT Required option list. The option and parameters necessary for 131 the entered command are not entered. See “Report Configuration Tool Command Reference (raidinf commands)” (page 102) and specify a new option and parameters. Please refer to the help. EW_SYSERR System error. Please call to service center. EW_SYSERR Install path is too long.
Error code Error message Cause of error and action EW_WEBERR Web access error. An internal error occurred while connecting 131 to the proxy server. Check the settings of the proxy server. Please confirm the setting of proxy server. EW_WEBERR Proxy server name can not be resolved. Please check the setting of proxy server name. EX_CMDRJE The control command rejected. Return value Unable to connect to the proxy server 131 specified by the environment variable. Check the proxy server name.
Procedure 44 To modify a task: 1. 2. 3. 4. In the tree, click Storage Systems→Tasks. The list of tasks appears. In the list, click the task or tasks that you want to modify. On the bottom right corner of the window, click the corresponding button for the task you want to perform. • Click Delete Tasks to delete or cancel a task. • Click Suspend Tasks to suspend a queued task. • Click Resume Tasks to resume a suspended task.
8 Troubleshooting This chapter provides information for identifying and correcting problems with Remote Web Console. General troubleshooting A system administrator is responsible for the operation and normal maintenance of the Remote Web Console web client. Here are some guidelines for troubleshooting the Remote Web Console web client: • Check the cabling and the LAN. Verify that both the computer and LAN cabling are firmly attached, and that the LAN is operating properly. • Reboot the computer.
2. To check the details of each alert, select the list, and then click Detail. The Detail dialog box displays the details of the error. 3. If the following SIM reference codes appear, you must resolve the error: • 601XXX and 602XXX (for Snapshot) • 620XXX, 621XXX, 622XXX, 623XXX, 625XXX, 626XXX, and 630XXX (for Thin Provisioning) where XXX indicates the pool ID. For details on how to resolve the error, see the HP P9000 Snapshot User Guide or the HP P9000 Provisioning for Open Systems User Guide.
Table 23 Java application errors (continued) Error condition 3 • The application errors (20020,10800 and 10,6027) occurs when clicking the Remote Web Console menu. Probable cause / Recommended action Perform the same operation on Remote Web Console. If the problem still remains after you perform the operation multiple times, the probable causes are as follows: • The application error (10,6027) occurs • Java on the Remote Web Console web client might have failed to start due to timeout.
Table 23 Java application errors (continued) Error condition Probable cause / Recommended action 8 A message remains displayed when opening the Remote Web Console secondary window. and there is no response. The SVP may be set as an exception on the proxy setting of the web browser. Make same setting on the Network Configuration dialog box that can be opened from the General dialog box of the Java Control Panel.
Table 24 No-response errors Error condition Probable cause / Recommended action 1 The SVP (web server) might have been restarted. Wait for approximately 10 minutes, and then restart Remote Web Console. The following errors occur while you are using Remote Web Console: • 20121,107024 • 20121,107024 and 10,6027 2 3 An error (20121,107096) occurs repeatedly while you are using Remote Web Console. The timeout error may occur on the Flash Player.
Table 24 No-response errors (continued) Error condition Probable cause / Recommended action 6 An internal error occurs, or a web browser ends abnormally. Close all dialog boxes and log in to the Remote Web Console again. If the same error occurs, restart the Remote Web Console computer. 7 During the Remote Web Console operation, the Internet Explorer web browser suddenly disappears. Restart the Remote Web Console computer. 8 An error (1,4011) occurs while you are using Remote Web Console.
Table 25 Incorrect display errors Error condition Probable cause / Recommended action 1 Only the Exit button, the Refresh and Refresh All commands are effective when accessing the SVP from the Remote Web Console. The SVP might not be ready or perform some write processes from the other system. Wait for a while, and then click File > Refresh. If the SVP is not restored even though you have clicked Refresh, click Refresh All.
Table 25 Incorrect display errors (continued) Error condition Probable cause / Recommended action 13 • When the question mark is displayed in the View Tier Properties window, see the section describing the window in the HP P9000 Provisioning for Open Systems User Guide. If the problem still persists, contact HP Technical Support. A question mark (?) is displayed in a table and so on.
Table 26 UNIX operation errors (continued) Error condition Probable cause / Recommended action export LANG • C Shell: setenv LANG C 5 The web browser closes abnormally. If a "java_vm" process and a "mozilla" process remain abnormally due to the hanging of a Firefox browser, Remote Web Console performance becomes abnormal. If this occurs, delete the abnormal processes first before continuing the Remote Web Console operations.
Clearing the Java cache To clear the Java cache, click Delete the temporary files in the General dialog box of the Java Control Panel. Clearing the web browser cache To clear the cache in Internet Explorer, click Tools > Internet Options, and then click the General tab. Click Delete Files in the General dialog box. To clear the cache in Firefox, click Edit > Preferences. In the displayed dialog box, click Advanced > Cache, and then click Clear Cache.
3. 4. 5. 6. 7. 8. 9. Enter the user ID and password and click Login. The Download Trace Files dialog box opens. Select a file that you want to download. • Normal Trace includes all information about SVP and the minimum information about the storage system. Select this when you have a less serious problem such as incorrect display. • Detail Trace includes all information about the storage system as well as the same information as Normal Trace.
9 Support and other resources Contacting HP For worldwide technical support information, see the HP support website: http://www.hp.
HP websites For additional information, see the following HP websites: • http://www.hp.com • http://www.hp.com/go/storage • http://www.hp.com/service_locator • http://www.hp.com/support/manuals • http://www.hp.com/support/downloads • http://www.hp.
Table 28 Document conventions (continued) Convention Element Monospace text • File and directory names • System output • Code • Commands, their arguments, and argument values Monospace, italic text • Code variables • Command variables Monospace, bold text WARNING! CAUTION: IMPORTANT: NOTE: TIP: Emphasized monospace text Indicates that failure to follow directions could result in bodily harm or death. Indicates that failure to follow directions could result in damage to equipment or data.
A Storage configuration reports This appendix describes the configuration reports you can generate. To create, download, and delete reports, see “Using reports to verify system changes” (page 66). Reports are shown according to how they display in tables, graphs, and CSVs. Reports in table view This section describes the reports shown in table format, as seen in the following example. Report icons ( ) are displayed before names of reports in table view.
Table 29 Disk Adapters report (continued) Item Description Number of PGs The number of the parity groups that the disk adapter controls. • This item indicates the number of parity groups mapped to external volumes if "DKA" is "External". • This item indicates the number of parity groups mapped to volumes for FICON DM if "DKA" is "External (FICON DM)". Number of LDEVs (Total) The number of the logical volumes belonging to the parity groups that the disk adapter controls.
Hosts report This report is about hosts. A record is created for each host. When a host is registered to more than one port, more than one record shows information about the same host. Table 31 Hosts report Item Description Port Location Name of the port. Port Internal WWN WWN of the port. Port Security Security of the port. Host Group Name of the host group. Host Mode Host mode of the host group. Host Mode Option Host mode option of the host group.
Logical Devices report This report is about logical volumes. A record is created for each logical volume. Table 33 Logical Devices report Item Description LDEV ID The logical volume number. LDEV Name The name of the logical volume. Capacity (MB) Capacity of the logical volume. Emulation Type Emulation type of the logical volume. Resource Group Name Resource group name where LDEV belongs. Resource Group ID Resource group ID where LDEV belongs. PG The parity group number of the parity group.
Table 33 Logical Devices report (continued) Item Description Pool Name Pool name. • The name of the pool related to the logical volume is displayed when "Provisioning Type" is "Dynamic Provisioning” (Indicates Thin Provisioning). • The name of the pool where the logical volume belongs is displayed when "Attribute" is "Pool". • Blank when other than those above. Pool ID Pool ID. The ID of the pool is displayed in "Pool Name".
MP Blades report This is a report about MP blades. A record is created for each MP blade. Table 35 MP Blades report Item Description MP Blade ID MP blade ID. MP Blade Name MP blade name. Module Module number. Auto Assignment Attribute of auto assignment for the MP blade. Number of Resources (LDEV) The number of logical volumes that the MP blade controls. Number of Resources (Journal) The number of journals that the MP blade controls.
Table 37 Parity Groups report (continued) Item Description RAID Level RAID level of the parity group. Resource Group Name Resource group name where the parity group belongs. Resource Group ID Resource group ID where the parity group belongs. Emulation Type Emulation type of the parity group. Number of LDEVs (Total) The number of the logical volumes in the parity group. Number of LDEVs (Unallocated) The number of the logical volumes in the parity group that the host cannot access.
Table 38 Ports report (continued) Item Description Port Internal WWN WWN of the port. FC Switch One of the Fibre topology settings indicating the setting status of the Fabric switch. Connection Type One of the Fibre topology settings. • Point to Point • FC-AL Address (Loop ID) Fibre port address and Loop ID of the port. Port Security Security of the port. Speed Data transfer speed of the port. Resource Group Name Resource group name where the port belongs.
Table 40 Storage System Summary report (continued) Item Description • SSVP • HTP • DKAF • FCDG • CUDG4 • RAM BOOT • ROM BOOT • CMBK • Config • HDD • HDD (SVP) • SSW • SCHIP • Battery • Exp • CMSSD (not output) • Printout Tool Number of CUs The number of control units in the storage system. Shared Memory Size (GB) Capacity of the shared memory. Cache Size (GB) Capacity of the cache. Number of DKAs The number of disk adapters on the module.
Cache Memories report This report shows cache memory including cache PCBs and DIMMs. Figure 23 Cache Memories report Total capacity of the cache memory and shared memory is displayed separately for each module. Channel Adapters report This report is about channel adapters.
It shows channel adapters, ports, and types of channel adapters. On the bottom of the view, you can confirm the legend of ports (Installed or Not Installed). Physical View report This report shows disk controllers and disk units, and includes cache PCBs, MP blades, channel adapters, disk adapters, data drives, and spare drives.
Figure 26 Physical View report (back view) Physical View report has two views, which are the Front view and the Back view. Each view shows the disk controllers and disk units, so you can confirm where they are installed. If a module #1 exists, the information is displayed below the module #0 information. At the top of each view, Storage System Type, Full Serial Number and Micro Version display. At the bottom of each view, a legend displays showing SAS, SATA, SSD, Spare, Not Installed.
B Report Configuration Tool Command Reference (raidinf commands) This topic explains raidinf commands. raidinf command list and command description conventions The following shows a list of raidinf commands and symbols used in the command reference in this appendix. Table 41 raidinf command list Command Description raidinf add report Creates a report. raidinf delete report Deletes a report. raidinf download report Downloads a report. raidinf get reportinfo Displays a list of reports.
Syntax raidinf [-h]
-logout Specify LOGOUT
The respective items of the output example are explained below. • ReportName The report name is displayed (within 32 characters). • UserName The user name is displayed (within 16 characters). If the user name exceeds 16 characters, an ellipsis (...) is displayed. • CreateTime The time of creating a report is displayed (within 9 characters). raidinf delete report The raidinf delete report command deletes a report. If multiple reports of the same name exist, the command deletes the oldest report.
Syntax raidinf download report -servername {-report | -report_id } -targetfolder Options and parameters Option Description servername Specifies the host name or the IP address of the Web server (SVP). {-report | -report_id } Specifies either -report or -report_id. • -report: specifies a report name within 32 characters.
101008-CreateConfigurationReport user01 2010/10/08-11:22:31 33J3 101007-CreateConfigurationReport user01 2010/10/07-11:17:20 2344 101006-CreateConfigurationReport configuration... 2010/10/06-15:30:42 4n1j The respective items of the output example are explained below. • ReportName The report name is displayed (within 32 characters). • UserName The user name is displayed (within 16 characters). If the user name exceeds 16 characters, an ellipsis (...) is displayed.
C Remote Web Console GUI reference (main window) This appendix describes the Remote Web Console main window and wizards. Remote Web Console main window Next and back buttons Item Description (Back) (Next) Click to return to the previous window. Click to advance to the next window. Menu Item Description File • Refresh All: Acquires all the information about the storage system and updates both SVP and Remote Web Console. • Logout: Logs out from Remote Web Console.
Item Description Reports • Task Management: Manages the tasks that will be applied to the storage system. • Configuration Report: Creates and downloads the configuration report about the storage system. • Performance Monitor: Monitors performance of the storage system. • Shredding Report: Downloads the shredding report. Settings • User Management: Manages user accounts of Remote Web Console, including changing password. • Resource Management: Manages resource groups.
Table Item Description Filter Open the filtering area. ON OFF When filter is ON, the items in the table are narrowed down according to the specified filtering conditions. Select All Pages Selects all pages when the table has multiple pages. Item Description Options Sets the table options. • Column Settings: Specifies whether you display or hide table columns. • Rows / Page: Specifies how many rows to display in one page.
Setting fields Item Description Restore Default Settings Changes the selection of the displayed columns to the default. Checkbox Selects columns to display. And then, displays columns whose check boxes are set to on. If you change the table header checkbox setting to on or off, all column settings are set to on or off. However, the check boxes of the columns that need to be always displayed become deactivated.
3. Select an item in the table and click a button to open a wizard. 4. 5. Set options in the wizard and click Finish to confirm the setting. Enter a task name and click Apply to apply the setting to the storage system. The setting is queued as a task and performed in order. TIP: To open the task window after closing the wizard, select Go to tasks window for status and click Apply in the wizard. Figure 28 Using wizard buttons 6. Open the task window to verify the result of the operation.
Figure 31 Export button to save a TSV file When you change a file name from the default, the file name may not contain an extension. Confirm that the file name contains the .tsv extension to save a file. Filtering To filter the table, specify the conditions, click Apply, and then click ON. Figure 32 Filtering in main window Tooltip When text is displayed in the main window, ellipses (...) may be displayed to show that the text is truncated. If you place the mouse cursor over an ellipsis (...
Storage Systems window Hardware summary Item Description Storage System Name Displays the device name of the storage system. Storage System Type Displays the model type of the storage system. Serial Number Displays the serial number of the storage system. IP Address Displays the IP address of the SVP. Contact Displays the contact information such as personnel and telephone number where you can inquire about the storage system. Location Displays the location of the connected storage system.
Allocation summary Item Description Internal / External Switches the displayed items. • Total: Displays information on both the internal volumes and external volumes. • Internal Only: Displays information on only the internal volumes. • External Only: Displays information on only the external volumes. Open / Mainframe • Total: Displays all the open-systems, mainframe-systems, and multi-platform volumes. • Open Only: Displays only open-systems volumes.
Physical Summary # Item Description 1 Allocated • When Open is selected from Open / Mainframe: Displays the capacity of path-defined open system volumes (LDEVs) and the number of logical devices that the host can recognize. This capacity includes all LDEVs that comprise LUSE volumes, but does not include control cylinders.
# Item Description Capacity and the number of logical devices are not displayed. 6 Available Space - Free Space • When Open is selected from Open / Mainframe: Displays free space that user can create Open volumes. Control cylinder is not included in the capacity. The number of logical devices is not displayed. • When Mainframe is selected from Open / Mainframe: Displays free space that user can create Mainframe-systems and multiplatform volumes. Control cylinder is not included in the capacity.
Edit Storage System window Set the storage system information. The configured values are required to use SNMP agents. Make sure to document the information, because the settings will be cleared when the SVP is replaced. • Enter a device name using up to 180 alphanumeric characters (ASCII codes), except for some symbols, such as ", \, ;, :, ,, *, ?, <, >, |, /, ^, &, and %. • You can also use a space, except for before and after the device name.
Confirm window (Edit Storage System) Edit Storage System table Item Description Storage System Name Displays the device name of the storage system. Contact Displays the contact information such as personnel and telephone number where you can inquire about the storage system. Location Displays the location of the connected storage system. Edit Information Display Settings window Use this wizard to change the display parameters.
Item Description (Alerts, Audit log, and Resource You can specify 10–3600 seconds. The default value is 60 seconds. Lock) Task Screen Refresh Interval Interval for the automatic updates of the task window. You can specify 10–3600 seconds, or No Update. The default value is 60 seconds. No Update indicates the task window will be updated only when the user performs Refresh View or Refresh All. Resource Lock Properties window Displays information about the user who locks the storage system.
Resource Groups table Item Description Resource Group Name (ID) Displays resource group name and resource group ID that user can operate. Status Displays lock status of resource groups. Locked: Locked user exists. Unlocked: Locked user does not exist. Lock User Displays the user name who locks. System Displays the system that locked user is using. Lock Start Time Displays the time when the lock starts. Unlock All All locked resource groups are forcibly unlocked.
Item Description Waiting Displays the number of tasks waiting. Suspended Displays the number of suspended tasks. Failed Displays the number of tasks in which an error occurred. Tasks tab Item Description Task Name Task name specified by a user when the user performed the task. If the user that executes the task clicks the task name, the details of the task are displayed. Status Task status. If the user that executes the task clicks the status, the details of the status or errors are displayed.
1 Appears when you click More Actions. Task Properties window This window displays details about a task performed on the storage system. Suspend Tasks window Use this window to suspend waiting tasks.
Selected Tasks table Item Description Task Name Displays the task name specified by a user when the user performed the task. Status Displays the task status. Type Displays the general name of the task. User Name Displays the user name who performed the task. Submission Time Displays the date and time when the task was submitted. Resume Tasks window Use this window to resume suspended tasks.
Delete Tasks window Use this window to delete tasks. If you delete a waiting task, the task will be cancelled. Selected Tasks table Item Description Task Name Displays the task name specified by a user when the user performed the task. Status Displays the task status. Type Displays the general name of the task. User Name Displays the user name who performed the task. Submission Time Displays the date and time when the task was submitted.
Selected Tasks table Item Description Task Name Displays the task name specified by a user when the user performed the task. Status Displays the task status. Type Displays the general name of the task. User Name Displays the user name who performed the task. Submission Time Displays the date and time when the task was submitted.
Reports window This window lists configuration reports about the storage system. Summary Item Description Number of Reports Displays the number of created reports. Reports tab Item Description Report Name Displays the task name specified when users created a report. If the user that created the report clicks the report name, the HTML-format report is displayed. User Name Displays the user name who created the report. Submission Time Displays the date and time when the report was created.
Item Description Delete Reports Deletes the selected report. Export Displays the window for outputting table information. Create Configuration Report window Use this window to create configuration reports about the storage system. Selected Reports table Item Description Report Type Displays the type of the report to be created. Format Displays the file format. Delete Reports window Use this window to delete configuration reports.
Selected Reports table Item Description Report Name Displays the task name specified when users created a report. User Name Displays the user name who created the report. Submission Time Displays the date and time when the report was created User Groups window This window lists all user groups created in Remote Web Console. Summary Item Description Number of User Groups Displays the number of user groups created in Remote Web Console.
User Groups tab Item Description User Group Name Displays the user group name. User Group Type Displays the user group type. Built-in: Indicates a built-in user group. User-created: Indicates a user group that users created. Number of Users Displays the number of users who belong to the user group. Number of Roles Displays the number of the roles that are assigned to the user group. Number of Resource Groups Displays the number of the resource groups that are assigned to the user group.
1 Appears when you click More Actions Window when User Group is selected Summary Item Description Number of Roles Displays the number of roles that are assigned to the selected user group. Number of Resource Groups Displays the number of resource groups that are assigned to the selected user group. Number of Users Displays the number of users who belong to the selected user group. User Group Type Displays the user group type. Built-in: Indicates a built-in user group.
Users tab Lists all users who belong to the selected user group. Item Description User Name Displays the ID of the user who belongs to the user group. Account Status Displays the account status. The following statuses are available: Enabled: The user can use the account. Disabled: The user cannot use the account or log in to Remote Web Console. Authentication Displays the authentication method. The following methods are available: Local: Does not use authentication server.
Resource Groups tab Lists the resource groups that are assigned to the selected user group. Item Description Resource Group Name (ID) Displays the name and ID of the resource group assigned to the user group. Number of User Groups Displays the number of user groups that are assigned to the resource group. Number of Parity Groups Displays the number of the parity groups that are assigned to the resource group. Number of LDEVs Displays the number of the LDEVs that are assigned to the resource group.
Setting fields Item Description User Name Enter the user ID to be created. The allowable characters and length of user names depend on the application that the user is using. See the prerequisites in “Creating a user account” (page 37). Account Status Select the account status. The following statuses are available: Enabled: The user can use the account. Disabled: The user cannot use the account or log in to Remote Web Console. Authentication Select the authentication method.
Item Description Password Displays the password that the user enters for login. User Group Name Displays the user group name where the user is added. Change Password wizard Change Password window Use this wizard to change your password or other users' passwords. Setting fields Item Description User Name Displays the target user ID. Current Password Enter the current password of your user account. Required only when you change your own password.
Confirm window (Change Password) Selected User table Item Description User Name Displays the target user ID. Current Password Displays the current password. A hyphen (-) indicates no current password was specified. New Password Displays the new password. Edit User wizard Edit User window Use this wizard to change the setting for authentication or for the account status.
Setting fields Item Description User Name Displays the target user ID. Account Status Select the account status. The following statuses are available: Enabled: The user can use the account. Disabled: The user cannot use the account or log in to Remote Web Console. Authentication Select the authentication method. The following methods are available: Local: Does not use authentication server. Uses a dedicated password for Remote Web Console. External: Uses authentication server.
Add Users wizard Add Users window Use this wizard to add the created user account to the selected user group. Available Users table Lists all the candidate users who do not belong to the user group. Item Description User Name Displays the selected user name. Account Status Displays the account status. The following statuses are available: Enabled: The user can use the account. Disabled: The user cannot use the account or log in to Remote Web Console.
Remove button Removes the selected users from the Selected Users list and relocates the selected users to the Available User list. Selected Users table Lists users to be added to the user group. Item Description User Name Displays the selected user name. Account Status Displays the account status. The following statuses are available: Enabled: The user can use the account. Disabled: The user cannot use the account or log in to Remote Web Console. Authentication Displays the authentication method.
Confirm window (Add Users) Selected User Group Item Description User Group Name Displays the user group name where the user is added. Selected Users table Item Description User Name Displays the selected user name. Account Status Displays the account status. The following statuses are available: Enabled: The user can use the account. Disabled: The user cannot use the account or log in to Remote Web Console. Authentication Displays the authentication method.
Remove Users window Use this window to remove users from a user group. Selected User Groups table Item Description User Group Name Displays the name of the user group from which the user is removed. Selected Users table Item Description User Name Displays the selected user name. Account Status Displays the account status. The following statuses are available: Enabled: The user can use the account. Disabled: The user cannot use the account or log in to Remote Web Console.
Delete Users window Use this window to delete users. Selected Users table Item Description User Name Displays the target user ID. Account Status Displays the account status. The following statuses are available: • Enabled: The user can use the account. • Disabled: The user cannot use the account or log in to Remote Web Console. Authentication Displays the authentication method. The following methods are available: • Local: Does not use authentication server.
Setting fields Item Description User Group Name Enter the name of the user group to be created. ASCII code characters, spaces, and the following symbols can be specified: !#$%&'()+-.=@[]^_`{}~ Check Check whether the entered user group name is registered to the authorization server when you use an authorization server. Confirm window (Create User Group) Create User Group table Item Description User Group Name Displays the name of the user group to be created.
Item Description No: All the resource groups are not assigned to the user group. Assigned Roles table Item Description Role Displays the roles that are assigned the user group to be created. Assigned Resource Groups table Item Description Resource Group Name (ID) Displays the name and ID of the resource group assigned to the user group to be created. Number of User Groups Displays the number of the user groups that are assigned to the resource group.
Edit User Group wizard Edit User Group window Use this window to change the name of a user group. Setting fields Item Description User Group Name Enter the new name of the user group. ASCII code characters, spaces, and the following symbols can be specified: !#$%&'()+-.=@[]^_`{}~ Check Check whether the entered user group name is registered to the authorization server when you use an authorization server.
Selected User Group table Item Description User Group Name Displays the new name of the user group. Number of Roles Displays the number of the roles that are assigned to the user group. Number of Resource Groups Displays the number of the resource groups that are assigned to the user group. Number of Users Displays the number of the users that belong to the user group. All Resource Groups Assigned Displays whether all the resource groups are assigned.
Also use this window to assign created resource groups to the user group in the Create User Group wizard. Setting field Setting field displays only when resource groups are assigned in the Create User Group wizard. Item Description All Resource Groups Assigned Displays whether all the resource groups are assigned to the user group. This item is set to Yes when the following roles are assigned in the Assign Roles window.
Add button Adds the selected resource groups in the Unassigned Resource Groups list to the Assigned Resource Groups list. Remove button Removes the selected resource groups from the Assigned Resource Groups list and relocates the resource groups to the Unassigned Resource Groups list. Assigned Resource Groups table Lists the resource groups to be assigned to the user group.
Confirm window (Assign Resource Groups) Selected User Group table Item Description User Group Name Displays the new name of the user group. Assigned Resource Groups table Item Description Resource Group Name (ID) Displays the name and ID of the resource group assigned to the user group to be created. Number of User Groups Displays the number of the user groups that are assigned to the resource group.
Assign Roles wizard Assign Roles window Use this window to add roles to the user group. Unassigned Roles table Lists roles that is not assigned to the user group. 150 Item Description Role Displays roles.
Add button Adds the selected roles in the Unassigned Roles list to the Assigned Roles list. Remove button Removes the selected roles from the Assigned Roles list and relocates the selected roles to the Unassigned Roles list. Assigned Roles table Lists roles to be assigned to the user group. Item Description Role Displays roles.
Confirm window (Assign Roles) Selected User Group Item Description User Group Name Displays the new name of the user group. All Resource Groups Assigned Displays whether all the resource groups are assigned. Yes: All the resource groups are assigned to the user group. No: All the resource groups are not assigned to the user group. Assigned Roles 152 Item Description Role Displays the roles that are assigned to the user group.
Alerts window Displays the list of alerts (SIM) that occurred in storage system. Summary Item Description Number of Uncompleted Alerts Displays the number of alerts that are not authenticated yet. • Acute: Displays total number of Acute level alerts that are not authenticated yet. • Serious: Displays total number of Serious level alerts that are not authenticated yet. • Moderate: Displays total number of Moderate level alerts that are not authenticated yet.
Item Description Error Level Displays error level of alerts. • Service: No need to deal with immediately. Errors that are dealt with within periodical maintenance. • Moderate: No need to deal with immediately. Errors that are dealt with within periodical maintenance. • Serious: Contact the HP Technical Support. Take adequate measure as instructed, report and solve the problem. • Acute: Contact the HP Technical Support. Take adequate measure as instructed, report and solve the problem.
Alert Properties Item Description Error Code Displays reference codes of SIM. For details about reference codes, contact HP Technical Support. For information about errors that need to be solved, see “Checking alerts” (page 76). Date Displays the date when alerts occurred. Error Level Displays error level of alerts. • Service: No need to deal with immediately. Errors that are dealt with within periodical maintenance. • Moderate: No need to deal with immediately.
Setting fields Item Description Primary Server Specify whether SIMs are reported to syslogs in the primary server. • Enable: SIMs are reported to syslogs in the primary server. • Disable: SIMs are not reported to syslogs in the primary server. Primary Server - IP Address Specify an IPv4 and IPv6 address of the primary syslog server. • To specify an IPv4 address, select IPv4 and enter 4 numbers (0-255). For example: XXX.XXX.XXX.
Confirm window (Edit SIM Syslog Server Settings) Syslog Server table Item Description Primary Server - SIM Transfer Displays whether SIMs are reported to syslogs in the primary server. • Enable: SIMs are reported to syslogs in the primary server. • Disable: SIMs are not reported to syslogs in the primary server. Primary Server - IP Address Displays an IP address of the primary syslog server. Primary Server - Port Number Displays a port number of the primary syslog server.
D Remote Web Console GUI reference (secondary windows) This appendix describes the Remote Web Console secondary windows. Remote Web Console secondary window The Remote Web Console secondary window is reset when you do any of the following: • Click Apply or Cancel. • Click Refresh or Refresh All on the File menu. • Switch tabs. Item Description Title bar Provides information about the connected storage system. • IP indicates the IP address of the SVP. • S/N indicates the serial number.
Item Description • The information may not display correctly if SVP maintenance is in progress. • Try this command if the configuration information displayed on the Remote Web Console differs from the actual configuration information that can be recognized from the host. File > Refresh Displays the latest information on Remote Web Console. The information might not display correctly when the exclusive lock is effective or SVP maintenance is in progress.
Opening Remote Web Console secondary windows Some Remote Web Console operations are performed through secondary windows that use a Java application. For this reason, whether you are using JRE 5.0 or 6.0, a message might appear and ask if you want to run a Java Application. You might see slightly different dialog boxes depending on your environment and configuration. To use Remote Web Console, click Run in the following dialog box.
If Modify mode is released due to a timeout, the current window will still be visible, but an error message is returned when you click Apply, or when you try to refresh the window through File > Refresh All or Refresh View . About window The About command provides storage system information. Item Description Storage System Type Displays the product name of the connected storage system. Full Serial Number Displays the serial number of the connected storage system.
License Key window Use the License Key window to install and uninstall program products. Item Description License Key list Lists license keys (program products). License Mounted Capacity Displays the capacity of created LDEVs in the storage system. When you install a program product whose license capacity type is Mounted capacity, install more license capacity than the mounted capacity.
License Key list Item Description Product Name The name of the product and icon indicating whether this is available. Key Type • : Installed • : Not Installed The license type: • Permanent • Term • Temporary • Emergency • Meter • Not Installed (when no license key is installed) Permitted Volumes The column shows the following information: • Unlimited: The capacity is unlimited • Unlimited (xx.xx TB): The capacity is unlimited and xx.xx indicates the used license capacity.
Item Description number of LDEVs, or when the licensed capacity exceeds the used capacity after you delete pairs or pools. In these cases, you can refresh the license status by using the Available button. • Expired: The term has already expired for the temporary key. When the status is Expired, you cannot reinstall the temporary key. Status and icons License key status Icon Key type Permitted volume Term (days) Status Not installed.
License key status Icon Key type Permitted volume Term (days) Status Note 2: The Term column shows the number of days remaining before program product expiration. Alerts window Use the Alerts window to check the SIMs occurred in the storage system. To check the detail of each alert, select a SIM in a list, right-click it and then click Detail. The alert history is displayed in a list.
Item Description For the SIM reference codes to be resolved, see “Checking alerts” (page 76). Error Level The error level. When the status becomes other than Normal, all SIMs must be completed (resolved) from the SVP to restore the status to Normal. • Normal: No error occurs and the status is good. • Service: Does not require immediate attention and can be addressed during routine maintenance. • Moderate: Does not require immediate attention and can be addressed during routine maintenance.
Login Message window Use the Login Message window to specify the login caution message that appears when Remote Web Console users log in. Item Description Login Message You can enter alphanumeric characters (ASCII codes) and some symbols. You can enter up to 2,408 letters. The message that you enter in this text box will appear in the Remote Web Console login window. Apply Implements all the changes or settings. This button is available only in Modify mode. Cancel Cancels the changes or settings.
Use the E-mail Information window to configure settings to report storage system failures (SIMs) by e-mail. You can also send a test e-mail from this window. Item Description Mail Notice Specify whether to report system failures by e-mail. • Enable: Reports system failures by e-mail. • Disable: Does not report system failures by e-mail. Mail Server Set an IPv4 address, an IPv6 address, or a host name of the mail server.
Report Display dialog boxes The Report Display dialog box provides the basic configuration information of the storage system. This dialog box opens separately from Remote Web Console window, so you can configure settings while viewing the dialog box. To open the Report Display dialog box, open the Remote Web Console secondary window, then click File > Reports.
volume appears. Items displayed in the dialog box are the same as the items displayed in the LDEV list. • LDEV ID column displays the LDKC number, the CU number, and the LDEV number. These numbers are separated by colons (:). The following symbols might appear at the end of the LDEV number: ◦ # (for example, 00:00:01#) indicates that the LDEV is an external volume. ◦ V (for example, 00:00:01V) indicates that the LDEV is a Snapshot virtual volume.
Port dialog box The Port dialog box provides information on ports. The displayed information can be switched using the Type list. Item Description Type Select a port type to view the port information on the Port list. • Fibre: The information on only the Fibre ports is available. • Mfibre: The information on only the Mfibre ports is available. Port list Displays the following when Fibre is selected in Type: (when Fibre is selected) • Port ID: Port name. • Type: Type of port. Fibre is displayed.
Item Description • Internal WWN: WWN of Mfibre port. • Resource Group Name (ID): Name and ID of the resource group where the port is assigned. Port list Displays the following when FCoE is selected in Type: (when FCoE is selected) • Port ID: Port name. • Type: Type of port. FCoE is displayed. • Speed: Data transfer speed in Gbps (gigabits per second) for FCoE port. 10Gbps is displayed. • Address (Loop ID): Address and Loop ID of port. • FC Switch: Indicates whether a Fabric switch is used.
Item Description LDEV ID From the left the LDKC number, the CU number, and the LDEV number are displayed. For detailed information, see Common Elements. Emulation Type Displays the emulation type. For an expanded (LUSE) volume, the number of the LDEVs consisting of the LUSE volume appears after the emulation type (for example, OPEN-V * 3). Capacity Displays volume capacity. For an expanded (LUSE) volume, the total capacity of the LDEVs consisting of the LUSE volume is available.
Item Description Capacity Displays volume capacity. Open-system volumes are displayed in gigabyte (GB), mainframe volume are displayed in cylinder (Cyl). For an expanded (LUSE) volume, the capacity of each LDEV is available. RAID Level Displays the RAID level. Protection Displays the data protection level. • SATA-W/V: Write & Verify method on SATA drives. • SATA-E: Enhancing method on SATA drives. • Standard: SAS drives, SSD, external volumes, or virtual volumes (V-VOLs).
LDEV Status dialog box The LDEV Status dialog box provides information about the status of volumes. Item Description Parity Group list Allows you to select which disk group to display. Parity Group ID A parity group number belonging to the selected disk group. LDEV Status A status of all the volumes in the parity group. • Normal: All volumes are in a normal status. • Blocked: All volumes are in a blocked status. • Format: All volumes are being formatted.
Item Description Status area Displays the status of the disk group that you have selected in the Parity Group list. • Normal: All volumes are in a normal status. • Warning: Not all volumes are in a normal status. Detail When you select a parity group in the list and click Detail, all the LDEVs in the parity group are displayed in the LDEV list on the right. LDEV ID From the left the LDKC number, the CU number, and the LDEV number are displayed. Status A status of a volume.
Glossary AL Arbitrated loop. AL-PA Arbitrated loop physical address. A 1-byte value that the arbitrated loop topology uses to identify the loop ports. This value becomes the last byte of the address identifier for each public port on the loop. bit The basic unit of data in a binary numbering system (binary digit), represented by a 0 or a 1. Eight bits equals one byte. CHA Channel adapter. A device that provides the interface between the array and the external host system.
FICON Fibre connectivity. An FC layer 4 protocol used to map mainframe channel command and data I/O operations onto standard FC infrastructure, protocol, and FC services. HBA Host bus adapter. HDD Hard disk drive. IMPL Initial microprogram load. LCP Local control port. LDKC Logical disk controller. local disk A disk in the local array. Sometimes refers to a disk in a local host. LUN Logical unit number. A LUN results from mapping a logical unit number, port ID, and LDEV ID to a RAID group.
synchronous Describes computing models that perform tasks in chronological order without interruption. In synchronous replication, the source waits for data to be copied at the destination before acknowledging that it has been written at the source. UDP User Datagram Protocol. V-VOL Virtual Volume. VOL, vol Volume. volume Volume on disk. An accessible storage area on disk, either physical or virtual. VSC Volume size customization. Also known as CVS. WWN World Wide Name.
Index A account lock policy, 45 adding SVP to trusted zone, 26 Adobe Flash, 22 Alerts function, 76 authentication server, connecting to, 30 authorization server, enabling cooperation, 31 B Blocking HTTP communications, 19 built-in user, 25 C cable connections, 12 Cache Memories report, 99 capacity, calculating, 60 capacity, estimating for license, 58 certificates, acquiring, 15 changing a user’s password, 39 changing permissions, 39 Channel Adapters report, 99 clearing cache, 84 client computer setup, 20
logon errors, 77 logon message, creating a, 46 LUNs report, 94 M MP Blade Details report, 95 MP Blades report, 95 O online help, 10 openssl.
wizards, 10 182 Index
