HP StorageWorks X1000/3000 Network Storage System release notes (5697-0390, June 2010)

• Local mounting of snapshots fails on HP StorageWorks X1000 Network Storage Systems. Sub-
sequently, any backup that uses locally mounted snapshots also fails.
• Improper alerts are shown if HP Data Protector Express is not installed.
Issues and workarounds
Server Manager
This section describes issues related to using Server Manager.
Issue: The storage system and Microsoft MMC quota plug-in fail when creating a new quota
When creating a new quota using the Server Manager, the creation may fail with the event log message: A
File Server Resource Manager configuration file or import-export file is
corrupted. If the corrupt file is a configuration file, it is required that the
system or volume be restored from backup. If the file is an import-export file,
export the items again and retry the operation without editing the file contents.
Workaround: If the volume has existing quotas, recover the volume from backup. If the volume does not have
existing quotas, use an Administrator login to rename the <Drive Letter>:\System Volume
Information\SRM\quota.xml file and try to create the quotas again. Recover from backup if the creation
continues to fail.
Issue: Disk Management snap-in fails
The Disk Management snap-in can fail in the following instances:
• If multiple Server Manager instances are open and the Disk Management snap-in is selected in more than
one Server Manager instance
• If the Disk Management snap-in is opened in Server Manager and also from the Disk Manager console in
Administrative tools
• If multiple Disk Management snap-ins are opened in Server Manager
Workaround: This is a Microsoft issue which will be resolved in a future release. To work around this issue,
use only one Disk Management snap-in instance at a time.
Additional applications and utilities
This section provides additional information on using certain applications and utilities on the storage
system.
Issue: Microsoft Windows Update may restart the storage system daily unless default settings are modified.
By default, Windows Update is configured to download and install updates every day at 3:00 AM. If this
setting is not modified, the storage system will automatically restart for Windows Updates that require a system
restart.
Workaround: Change the Windows Update settings to automatically download, but not install, Windows
Updates and instead manually install the updates when the storage system can be safely restarted.
HP X1000 and X3000 Network Storage System Release Notes 5