HP StorageWorks Virtual Array 7000 Family User and Service Guide (January 2005)

Troubleshooting 89
Troubleshooting
use of the disk system can continue. The problem can be repaired at a
convenient time.
■ Information - An event that is expected as part of the normal operation of
the hardware. No action is required.
EMS Event Message
An EMS event message typically includes the following information:
■ Message Data - Date and time the message was sent, the source and
destination of the message, and the severity level.
■ Event Data - Date and time of the event, the host, event ID, name of the
monitor, event number, event class, severity level, hardware path, and
associated OS error log entry ID.
■ Error Description - Information indicating the component that experienced
the event and the nature of the event.
■ Probable Cause/Recommended Action - The cause of the event and
suggested steps toward a solution. This information should be the first step
in troubleshooting the array.
A typical event would appear as:
Event 2026,
Severity: Serious
Event Summary: Enclosure controller failed.
Event Description: The enclosure controller has failed.
Probable Cause/ Recommended Action: Replace the FRU
(Field Replaceable Unit).