HP StorageWorks Virtual Array 7000 Family User and Service Guide (January 2005)
Table Of Contents
- Warranty Information
- Product Overview
- System Configurations
- Lowest Entry Point, Non-HA Minimum Configuration (VA 7100 only)
- Lowest Entry Point, Non-HA Minimum Configuration (VA 7410)
- Entry Level Non-Cluster With Path Redundancy (All VA arrays)
- Entry Level Cluster with Path Redundancy High Availability (VA 7410)
- Midrange Non-Cluster (All VA arrays)
- Midrange Non-Cluster (VA 7410)
- Midrange Non-Cluster with Full Storage Path Redundancy (All VA Arrays)
- Typical Non-Clustered with Path Redundancy (VA 7410)
- Typical Clustered Configuration (All VA models)
- Typical Clustered Configuration (VA 7410)
- HP-UX MC Service Guard or Windows 2000 Cluster (All VA arrays)
- Highly Redundant Cluster (VA 7410)
- Typical Highly Redundant Cluster (All VA models)
- Typical Highly Redundant Cluster (VA 7410)
- Troubleshooting
- Servicing & Upgrading
- Specifications & Regulatory Statements
76 Troubleshooting
Array State & Status
The state of the array is indicated by CommandView SDM software with the
following state parameters (state messages in parenthesis):
■ Array Controller (Controller Mismatch, Mismatched Code, No Code, No
Map)
■ Disk Drives (Disk Format Mismatch, No Quorum, Not Enough Drives)
■ Array Readiness (Ready, Shutdown, Shutdown Warning, Shutting Down,
Starting Up)
■ Array Warnings (Active Spare Unavailable, Battery Failure, Code
Mismatch, Controller Mismatch, Controller Problem, Data Unavailable,
Drive Configuration Problem, FRU Monitor Problem, Insufficient Map Disks,
Link Down, No Map Disks, NVRAM Battery Depletion, Over Temperature
Condition, Physical Drive Problem, Power Supply Failed, Rebuild Failed,
State Changing)
The status of the array refers to a normal or fault condition for each FRU within
the array. Any of the following tools can be used to determine the state and
status of the array:
— LED hardware status indicators
— CommandView SDM software
— Virtual Front Panel (VFP)
Note If the host can communicate with the array, CommandView SDM
should be used to discover the state and status of the array.
If the host cannot communicate with the array, the VFP will have
to be used to determine the state of the array and to begin
troubleshooting.
Link Down Warning State
Note A link consists of two unidirectional fibers, transmitting in
opposite directions, and their associated transmitters and
receivers which communicate between nodes in a Fibre
Channel-Arbitrated Loop.