HP StorageWorks Virtual Array 7000 Family User and Service Guide (January 2005)
Table Of Contents
- Warranty Information
- Product Overview
- System Configurations
- Lowest Entry Point, Non-HA Minimum Configuration (VA 7100 only)
- Lowest Entry Point, Non-HA Minimum Configuration (VA 7410)
- Entry Level Non-Cluster With Path Redundancy (All VA arrays)
- Entry Level Cluster with Path Redundancy High Availability (VA 7410)
- Midrange Non-Cluster (All VA arrays)
- Midrange Non-Cluster (VA 7410)
- Midrange Non-Cluster with Full Storage Path Redundancy (All VA Arrays)
- Typical Non-Clustered with Path Redundancy (VA 7410)
- Typical Clustered Configuration (All VA models)
- Typical Clustered Configuration (VA 7410)
- HP-UX MC Service Guard or Windows 2000 Cluster (All VA arrays)
- Highly Redundant Cluster (VA 7410)
- Typical Highly Redundant Cluster (All VA models)
- Typical Highly Redundant Cluster (VA 7410)
- Troubleshooting
- Servicing & Upgrading
- Specifications & Regulatory Statements

Troubleshooting 73
Troubleshooting
This chapter describes how to troubleshoot the array if a failure occurs. A
failure may be indicated by any of the following:
■ array status LEDs
■ array management software
■ host applications
This chapter will only discuss the first two indicators. Refer to your host
application documentation for host application failure indications.
Caution To avoid data loss or downtime, it is essential that during
troubleshooting the array remain properly configured and the
correct repair procedures are followed. If you are unfamiliar with
the error condition the array is experiencing, do not remove or
reset controllers, disconnect controller batteries, or remove power
from the array before contacting your HP storage specialist for
assistance.
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