HP OpenView Storage Mirroring Getting Started (359447-001, May 2004)

! Because Storage Mirroring has operating system dependent

files, if you are upgrading your operating system (to a new

major version, not a service pack) and have Storage Mirroring

installed, you must remove Storage Mirroring prior to the

operating system upgrade. Use the steps below as a guideline.

a. Uninstall Storage Mirroring.

b. Perform the operating system upgrade.

c. Install Storage Mirroring.

! If you are installing to a drive other than the drive which

contains your system TEMP directory, the Microsoft Windows

Installer will still load approximately 100 MB of data to the

TEMP directory during the installation. If you do not have

enough disk space on the drive that contains the TEMP

directory, you may need to change where it is located.

! During installation, a file called dtinfo.exe is installed to the

\OpenView\Storage Mirroring directory. This program

can be run to collect configuration data for use when reporting

problems to customer support. It gathers Storage Mirroring

log files; Storage Mirroring and system registry settings;

network configuration information such as IP, WINS, and DNS

addresses; and other data which may be necessary for

customer support to troubleshoot issues. After running the

executable, a zip file is automatically created with the

information gathered.

! During the installation, it checks to see if Microsoft Cluster

Service (MSCS) is installed, and if so, installs and registers the

cluster resources. If MSCS is not installed when Storage

Mirroring is installed, these steps are skipped. If you already

have Storage Mirroring installed and then install Microsoft

Cluster Service (MSCS), you will need to perform an Update

install as outlined in

Upgrading, modifying, or repairing Storage

Mirroring

on page 14 and the resources will be installed and

registered.

! The User’s Guide online manual and online help provide

additional means of accessing product information. The online

manual,

dtuser.pdf, is located on the CD in the \docs

directory. Review the Preface of the online manual for details

on accessing the manual and online help after an installation.