HP StorageWorks Scalable File Share Release Notes - Version 2.2-1

B–1
B Product support information
To ensure the best possible warranty or contract support of your HP StorageWorks Scalable File Share
product, please contact HP Services using the information provided below.
For warranty support calls, please be prepared to provide the following information:
• Identify yourself as a HP StorageWorks Scalable File Share customer
• Product number of cluster or failing device
• Serial number of cluster or failing device
• Node name or host name
• Operating system
• Question or problem statement
• Contact name
• Contact phone number
For systems covered under an HP support agreement, please be prepared to provide the following
information:
• Access Number, Obligation ID Number, or System Handle provided with your contract
• Product number of cluster or failing device
• Serial number of cluster or failing device
• Operating system
• Question or problem statement
• Contact name
• Contact phone number
Contact Numbers for HP Services in North, Central, and South America
U.S. and Canada
888-751-2149 Warranty or Contract Support
Central America, Caribbean, Ecuador, Colombia, Puerto Rico, Venezuela
58-212-278-8236 Spanish – Warranty or Contract Support
58-212-278-8237 English – Warranty or Contract Support
Argentina, Paraguay, Uruguay, Chile, Peru, Bolivia
54-11-4779-4779 Warranty or Contract Support
54-11-4779-4787 Warranty or Contract Support
Brazil
55-11-4689-2620 Warranty or Standard Support
55-11-4689-2014 Premium or Gold Support
Mexico
52-55-5258-4500 Warranty or Contract Support
Support Contact Information for HP Services in Europe, Middle East, Africa and Asia
For contract support, use the number in your contract documentation.
Support contact information is available at:
http://welcome.hp.com/country/us/en/wwcontact_us.html
For after sales technical support in the United Kingdom, please telephone: [phone]