HP StorageWorks Reference Information Storage System V1.1 Administrator Guide (February 2005)

LO
Appendix B: Email Miner Version P2.0 for Lotus Notes Administration Guide Error messages
B-20 HP StorageWorks Reference Information Storage System Administrator Guide, February 2005
Error messages
Email Miner can generate numerous error messages. Each error message is
categorized as either 'expected' or 'unexpected'.
An 'expected' error is caused by a configuration problem within Email Miner,
the mail databases, or address Book. Email Miner generates all 'expected'
errors.
An 'unexpected error' is caused when Email Miner encounters an error from
LotusScript that was not expected. These errors are passed directly on to the
Email Miner log.
Email Miner uses three different methods for error notifications.
• Dialog box messages
• Email notifications
• Log messages
The error messages that Email Miner generates are categorized within the
appropriate message method.
If an error is reported by Email Miner and is NOT in any of the lists, please
contact HP technical support.
Dialog Box messages
Different messages could appear within a dialog box while using Email Miner.
Could not open Public Name and Address Book
Email Miner was unable to open the Public Name and Address Book that is
specified within the current 'Location' document.
Update the current 'Location' document to specify the proper server.
If problem persists, contact HP technical support.