HP StorageWorks Reference Information Storage System V1.5 Administrator Guide (T3559-96044, June 2006)
Email Miner Synchronization agent
The Email Miner Synchronization agent ensures that synchronization occurs between the journal and/or
mail databases and the RISS.
Email Miner Tombstone agent
The Email Miner Tombstone agent creates a tombstone within the documents that have been selectively
archived from the m a il databases. This tombstone shows that the document has been successfully sent
to the RISS.
Error m essage
s
Email Miner can generate numerous error messages. Each error message is categorized as either
expected or unexpected.
An expected er
ror is caused by a configuration problem within Email Miner, the mail databases, or
address Book. Email Miner generates all expected errors.
An unexpected error is caused when Email Miner encounters an error from LotusScript that was not
expected. These errors are passed directly on to the Email Miner log.
Email Miner uses three different methods for error notifications.
• Dialog box m
essages
• Email notifications
• Log messages
The error me
ssages that Email Miner generates are categorized within the appropriate message method.
If an error i
s reported by Email Miner and is NOT in any of the lists, contact HP technical support.
Dialog box messages
Different messages c an appear within a dialog box while using Email Miner.
Could not open Public Name and Address Book
Email Miner was u nable to open the Public Name and Address Book that is specified within the current
Location document.
Update the
current Location document to specify the proper server.
If the problem persists, contact HP technical support.
TheEmailMinerAgentMUSTexecuteviaaschedule
This occurs if you attempt to manually execute the Email Miner scheduled agents.
Schedule the agent.
Email not
ifications
Email Miner can g enerate emails when a severe problem occurs. The error is placed into the subject of
the email. The emails are automatically sent to whoever has Manager rights to the Email Miner database.
A Server Definition does not exist for ’Server’. Email Miner will not execute until a Server
Definition is created.
Email Miner could not locate a Server D efinition document for the server specified.
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Email Miner version P2.0 for Lotus Notes administration guide