HP IAP Version 2.0 User Guide (November 2008)

Understanding searching and document indexing

You can search for any documents archived in your repository (or any other repositories to which you

have access), w

hether the documents are email messages or ﬁles. When you search for a d ocument,

your query is ch

ecked against an index of words that is updated each time a document is archived.

Indexing the co

ntents of a document involves cataloging the document words to p repare them for later

searching. Separators (such as punctuation) between words are ignored during indexing. Note that there

is a time delay from when ﬁles are archived to when they are indexed. Do cuments archived less than an

hour ago may or may not appear in query or search results depending on the system’s conﬁguration.

You can search the contents of a document only if the contents have been indexed. You can search for

other kinds o

f ﬁles only by using external identifying information.

Indexed document types

In addition to email messages, the following ﬁles are indexed:

• Plain text ﬁles

• Rich text ﬁles (.rtf)

• HTML (HyperText Markup Language) ﬁles

• Files used by the following Microsoft Ofﬁce programs: Word, Excel, PowerPoint, and Acc ess

• PDF (Portable Document Format) ﬁles viewed with Adobe Acrobat Reader

• Zip ﬁles

• Embedded messages (RFC 822 messages)

NOTE:

Email message formatting has no bearing on indexing. O nly the words you see in your email client are

indexing candidates. Invisible source-code words, such as HTM L markup tags, a re ignored.

NOTE:

For zip ﬁles and embedded messages, the content inside the ﬁles is expanded and indexed.

We support indexing of MS Ofﬁce ﬁles for MS Ofﬁce 2007 and prior releases.

Message MIME t ypes (advanced users)

An email m essage can contain message parts of possibly different MIME (Multipurpose Internet Mail

Extensions) Content-Types. The following Content-Types are indexed and each corresponds to one of

the indexed document t ypes:

• text/xml

• text/plain

• text/html

• application/rtf

• application/msword

• application/vnd.ms-excel

• application/vnd.ms-powerpoint

• application/msaccess

• application/pdf

• application/zip

IAP overview