HP XP7 Performance Advisor v6.1 Software Troubleshooting and FAQs Guide

HP XP7 Performance Advisor also displays the duration when the variations were observed. The
durations and the corresponding dates when the load was high on the LDEVs are displayed in the
table that first appears when you click the .
I want to view the chart. How to close the table and view the chart?
Clear the Show Peak Load check box in the Chart Work Area.
Array View
The Array View MP Blade screen does not show the MP blade summary. why?
For the Array View MP Blade screen to display the MP blade summary or individual MP blade
utilization data, at least one round of performance data collection must be completed.
HP XP7 Performance Advisor installation and upgrade questions
This section describes the frequently asked questions related to HP XP7 Performance Advisor
installation and upgrade.
NOTE: For additional troubleshooting scenarios, see the HP XP7 Performance Advisor Software
Installation Guide.
Can I install HP XP7 Performance Advisor using a user login with Administrator privileges (not the
actual Administrator login id )?
No. You can install, upgrade, or remove HP XP7 Performance Advisor and host agents if you log
in to the management station or host agent with administrator privileges.
Will HP XP7 Performance Advisor work if the HP XP7 Performance Advisor Tomcat Monitor service
is not running?
Yes. The HP XP7 Performance Advisor Tomcat Monitor service is essential for the working of HP
XP7 Performance Advisor Tomcat service. The HP XP7 Performance Advisor Tomcat Monitor service
monitors the HP XP7 Performance Advisor Tomcat service and restarts the tomcat service if it stops.
However, if HP XP7 Performance Advisor Tomcat Monitor service stops, it does not impact the
functioning of HP XP7 Performance Advisor.
I have both HP XP7 Performance Advisor and host agent installed on the same Windows system
and after upgrading HP XP7 Performance Advisor from pre-v4.5 to v5.0, I'm seeing the following
error message displayed by the installation wizard. Does it indicate that the upgrade has failed?
The following HP XP7 Performance Advisor services failed to start: HP XP7 Performance Advisor
Tomcat Monitor
No. The upgrade will not have failed. The error message is displayed because the HP XP7
Performance Advisor Tomcat Monitor service will have stopped. Click OK on the error dialog box
to ignore the message.
The HP XP7 Performance Advisor Tomcat Monitor service is only essential for the working of HP
XP7 Performance Advisor Tomcat service. The HP XP7 Performance Advisor Tomcat Monitor service
monitors the HP XP7 Performance Advisor Tomcat service and restarts the tomcat service if it stops.
However, if HP XP7 Performance Advisor Tomcat Monitor service stops, it does not impact the
functioning of HP XP7 Performance Advisor.
Why is the host agent record still displayed in the Host Information table (Monitoring+Array
View+Host Information) even after it is removed from the host?
After you remove the host agent, the corresponding host agent record is still visible on the HP XP7
Performance Advisor's Host Information screen. Perform the following steps to manually remove
the host agent record from the management station:
1. Click Monitoring+Array View in the left pane.
2. Click the Host Information tab.
3. Select the host agent record that should be removed from HP XP7 Performance Advisor.
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