HP XP7 Performance Advisor v6.1 Software Troubleshooting and FAQs Guide

Table 2 Configuration and usage error messages (continued)
SolutionError messageScenario
1. Create VVols in the XP7 disk array and
attach those VVols to the Smart or the
ThP pool.
2. Perform the configuration data collection
for your XP7 disk array.
3. In the Array View node, select your XP7
disk array and click Pools to view the
Smart and ThP pools data.
Click the status icon displayed in the top
left corner of the chart window title pane
to refresh the chart.
If chart is not loaded, try to refresh by
clicking here.
If the selected chart is not able to render
properly and the data points are not
displayed in the Chart window.
Establish a connection between the XP7
disk array and HP XP7 Performance
HP XP7 Performance Advisor has detected
that XP7 disk array is currently not in its
If the XP7 disk array that you selected in
XP7 Remote Web Console is not
Advisor through a host agent. Perform onelist of monitored disk arrays. The XP7 diskmonitored by HP XP7 Performance
Advisor. round of configuration and at least twoarray must be monitored by HP XP7
Performance Advisor to accept requests. rounds of performance data collection for
the disk array before viewing the
component details. For more information
on configuration and performance data
collection, see the HP XP7 Performance
Advisor Software User Guide. For
document download location, see “Related
information” (page 83).
Select a component (example: Parity
Group, MP Blade Processor) in XP7 Remote
HP XP7 Performance Advisor has detected
that a component is not selected to
display data.
If a component is not selected from the
Components list for a particular XP7 disk
array in XP7 Remote Web Console. Web Console to view the corresponding
performance data in HP XP7 Performance
Advisor. For more information on selecting
and viewing the component data, see the
section on “Launching HP XP7 Performance
Advisor from XP7 Remote Web Console”
in the HP XP7 Performance Advisor
Software User Guide. For document
download location, see “Related
information” (page 83).
Add the string 127.0.0.1 <machine
name> localhost.localdomain
localhost to the /etc/hosts file.
HostAgent failed to start:
nl
See the log files
“/opt/xppa/hostagent/log/HostAgentDebugOut.log”
HA service is not starting on a Linux host,
displaying an error.
and
"/opt/xppa/hostagent/log/HostAgentErr.log”
The HostAgentDebugOut.log contains
the error: Error: Exception thrown by the
agent : java.net.MalformedURLException:
Local host name unknown:
java.net.UnknownHostException:
<machine name>:<machine name>
Log out of the current session and login
again.
Session timed out. Please re-launch PA
and login again.
Performance Advisor is unable to connect
to the web server due to the automatic
restart of the Tomcat service or due to an
inactive session.
CLUI errors messages
Table 3 (page 47) describes the error messages that you might see when using CLUI software.
46 Error messages