HP StorageWorks XP Performance Advisor Software v4.6 User and Troubleshooting Guide (T1789-96094, June 2010)

Searching for applications associated with resources ................................................................... 283
Viewing performance data for resources .................................................................................... 284
Viewing data for prominent set of metrics ............................................................................ 286
Viewing data for additional metrics .................................................................................... 287
Viewing variations in LDEVs response time ................................................................................. 289
Plotting charts ........................................................................................................................ 290
Example troubleshooting scenarios ............................................................................................ 291
15 Launching XP Application Performance Extender from XP Performance
Advisor ............................................................................................ 295
16 Launching XP Performance Advisor from XP Tiered Storage Manager
Software .......................................................................................... 297
Introduction ............................................................................................................................ 297
Viewing performance graphs for LDEVs ..................................................................................... 297
17 Troubleshooting XP Perf Advisor ..................................................... 301
Overview ............................................................................................................................... 301
HP tools for troubleshooting and visualizing data ........................................................................ 301
XP Perf Advisor log selection tool .............................................................................................. 301
Alarms are not being sent by email ........................................................................................... 302
Average values are higher than maximum values ........................................................................ 302
Browser refresh problem .......................................................................................................... 303
CLUI commands fail if invalid user credentials are given during CLUI installation ............................. 303
CLUI command gives Java error ................................................................................................ 304
Daylight savings time error ....................................................................................................... 304
Delays in alarm dispatch and email notification generation .......................................................... 304
Entries in the event log during database size modification ............................................................ 304
Event log not updating ............................................................................................................ 304
Host does not appear .............................................................................................................. 305
Host Agent: Verifying that it is operational ................................................................................. 305
Host does not appear in the management station ........................................................................ 306
Host does not appear in the management station after upgrading the management station version .... 306
Java console has exceptions ..................................................................................................... 306
Logging into XP Perf Advisor ..................................................................................................... 307
Login screen does not display in browser ................................................................................... 307
Maintaining versions for host agent logs .................................................................................... 307
Management station is not collecting performance data ............................................................... 308
Management station: Verifying that it is operational .................................................................... 308
Network configuration ............................................................................................................. 308
XP Perf Advisor and CLUI are not receiving performance data from the database ............................ 308
XP Perf Advisor GUI client and PCAnywhere ............................................................................... 308
XP Perf Advisor shows disconnected external arrays ..................................................................... 309
Performance data collection does not start ................................................................................. 309
RAID Manager Library ............................................................................................................ 309
Restarting the performance data collection in case of a disk failure ............................................... 309
Real-time server error: Selected component is not connected to the XP Disk Array or no activity happening
on the component ................................................................................................................... 310
Unable to browse to the management station ............................................................................. 310
Unable to connect to the real-time server on the host agent .......................................................... 310
Unfinished configuration data collection error ............................................................................. 311
Database service initialization fails ............................................................................................ 312
Multiprocessor optimization ...................................................................................................... 313
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