HP StorageWorks XP Performance Advisor Software v4.6 User and Troubleshooting Guide (T1789-96094, June 2010)

Requesting host agent updates
Prerequisites
Ensure that the following prerequisites are met:
• Ensure that the version of the host agent installed on the host matches with the version of XP Per-
formance Advisor installed on the management station.
• Ensure that a command device is already created on the XP array connected to your host and
also configured to communicate with the host. If it is not created, the corresponding RAID Manager
Library version is not displayed when you request for a host update. In such cases, do the following:
1. Create a command device on the XP array. For more information on creating command
devices, refer to the HP StorageWorks XP Performance Advisor Software Installation Guide
(see “Related documentation” on page 320).
2. Associate the command device with your host.
3. Request an update on your host again.
To request for a host update:
1. Click Array View in the left pane.
The Array View screen appears.
2. Click the Host Information tab. The details for the XP Performance Advisor host agents appear
in the Host Information table:
DescriptionScreen elements
Displays the system name of the host.Host
Displays the operating system installed on the host and its current version.OS
Displays the version of the host agent installed on the host.HA Version
Displays the RMLib version installed on the host.RMLib Version
Displays the status of the host update request as either Requested or
Received.
Status
3. Select the host agents whose configuration details you want to update in XP Performance Advisor.
Collecting configuration and performance data40