HP StorageWorks XP Performance Advisor Software v4.6 User and Troubleshooting Guide (T1789-96094, June 2010)

ManualsBrandsHP ManualsSoftwareHP StorageWorks Performance Advisor XP Media Kit

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• All

• Debug

• Fatal

• Info

• Warn

• Off

The log details can be saved (compressed zip format) and provided to the HP XP Perf Advisor Support

team for further offline analysis of the issue. Once the log is provided you can choose to set the log

level as 'Off'.

You can access this utility by entering your server name followed by /pa, and xppaLogChanger.jsp

in the browser address line.

http(s)://[server name]/pa/xppaLogChanger.jsp.

You can also access this utility over a secure connection, the url is https://[server

name].[domain name]/pa/xppaLogChanger.jsp.

If the DNS server cannot locate the management station and open the default XP Perf Advisor applet,

enter http(s)://[IP address]/pa/xppaLogChanger.jsp.

To generate the log, do the following:

1. Select the log level.

2. Select the required XPPA Class from the list.

3. Click Apply Changes.

The data is written in to PA.log that is available at the following location:

%HPPS_HOME%\pa\tomcat\logs

For example, if you select Error as the log level for any XPPA class, all the error messages that are

generated for that particular class are provided in the PA.log file.

For offline analysis, HP recommends that you select all the XP PA classes and set the log level as 'All'

to obtain complete information of all the classes and levels in the log file. You have to send all the

PA*.log files for analysis to the HP XP Perf Advisor Support team in a compressed format.

Alarms are not being sent by email

Go to the management station at: &\hpss\pa\properties and edit the

serverparameters.properties file, using a text editor. Find the field named

SMTP_Servers_And_Ports, and enter one or more SMTP server names. For more information,

see the comments in the file.

NOTE:

Stop and then start the HP StorageWorks XP Performance Advisor Tomcat service.

Average values are higher than maximum values

If the average values for Port metrics are showing higher than the maximum values for XP 10000 and

XP 12000 set of arrays, you need to upgrade the array firmware to 50-09-34 or later.

Troubleshooting XP Perf Advisor302