HP StorageWorks XP Performance Advisor Software v4.6 User and Troubleshooting Guide (T1789-96094, June 2010)

17 Troubleshooting XP Perf Advisor
Overview
This document describes how to troubleshoot problems that you may encounter while using the HP
StorageWorks XP Performance Advisor Software.
HP tools for troubleshooting and visualizing data
HP provides you XPWatch and XPSketch to troubleshoot and visualize data in a graphical format.
XPWatch enables you to troubleshoot XP Arrays and collect different metrics, and XPSketch enables
you to visualize the metrics in a graphical format. Both XPWatch and XPSketch can be downloaded
from the Support screen of XP Perf Advisor.
XPWatch for troubleshooting XP Arrays
XPWatch is a tool provided by HP for troubleshooting XP Arrays and collecting various performance
metrics of XP Arrays. In addition to the console output, XPWatch also provides the data in a CSV
format. The CSV file can be loaded in XPSketch to obtain a visual representation of the data. To
download XPWatch tool and the help file:
1. On the Support screen of XP Perf Advisor, go to Tools.
2. Click the XPWatch link to download the XPWatch Zip file to a Windows or HP-UX management
host, depending on the operation system installed.
XPSketch for visualizing data collected using XPWatch
XPSketch is a tool provided by HP to enable XP Perf Advisor users to visualize the data collected
through XPWatch. XPSketch requires the .csv file (obtained from XPWatch) as the input file for
displaying a graphical representation of the data. You can copy the .csv file from the management
host to a XP Perf Advisor client system, and then open the .csv file in XPSketch. To download XPSketch
tool and the help file:
1. On the Support screen of XP Perf Advisor, go to Tools.
2. Click XPSketch (Win 32) link to download XPSketch Zip file to a XP Perf Advisor server, your
local system, or a remote system. After the download, the XPSketch tool can work independently
of XP Perf Advisor.
Click XPWatch and XPSketch Reference Guide link to download the documentation on XPWatch and
XPSketch to a management host or your local system.
XP Perf Advisor log selection tool
The XP Perf Advisor log selection tool is an utility provided with XP Perf Advisor. If you encounter
issues with XP Perf Advisor that might require support intervention, this utility can be used to collect
data required for analysis when you reproduce the issue. The log can be generated at the following
different levels:
• Error
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