HP StorageWorks XP Performance Advisor Software v4.6 User and Troubleshooting Guide (T1789-96094, June 2010)

2. Your XP disk array has 32 TB or more of XP Performance Advisor LTUs

Verify if you have received the product registration number along with the XP Performance Advisor

v4.6 media kit. Use the registration number to generate a license key file. For more information

on how to generate a license key file, see “Generating licenses” on page 31. This license key

file entitles you to a frame license for XP Performance Advisor. If you have not received the product

registration number with the v4.6 media Kit, follow the steps listed under category 3 (XP disk

array has less than 32 TB of XP Performance Advisor LTUs).

IMPORTANT:

Note that as you are not entitled to a frame license, you are still required to continue purchasing

additional XP Performance Advisor LTUs, as your XP disk array capacity needs to increase until

you become entitled to a frame license.

3. Your XP disk array has less than 32 TB of XP Performance Advisor LTUs

Send an email to HP at americas_password@cnd.hp.com requesting a registration number for

XP Performance Advisor for your entitled LTUs. After you receive the registration number, use that

to generate a license key file. For quick processing of your request, include the completed XP

Performance Advisor License Entitlement Request text file, which you can find in

C:\HPSS\data\keys folder, if you have already upgraded to XP Performance Advisor v4.6.

This text file is also displayed after you install or upgrade to XP Performance Advisor v4.6.

Following are the details that you need to provide in the XP Performance Advisor License

Entitlement Request text file before sending it to HP:

• Requestor Name, Requestor Phone Number, and Requestor E-mail Address

• SAID or HP Contract Number, DKC Serial Number(s), Hardware Platform, Raw Capacity of

the XP Disk Array(s), and XP Performance Advisor Version Being Installed

• Company Name, Address, City, State/Province, Zip Code, and Country

IMPORTANT:

By default, the XP Performance Advisor License Entitlement Request text file

is placed in the C:\HPSS\data\keys folder during XP Performance Advisor installation.

After you receive the registration number, use it to generate a license key file and add it to XP

Performance Advisor.

IMPORTANT:

HP requires at least five working days to process your request.