HP StorageWorks XP Performance Advisor Software v4.6 Install Guide (T1789-96096, July 2010)

1. Configure the JAVA_HOME variable to the JRE folder location on your management station:
a. Right-click My Computer and select Properties.
b. Under the Advanced tab, select Environment Variables.
c. Under System Variables, click New and enter JAVA_HOME followed by the JRE location.
For example:
JAVA_HOME
C:\Program Files\Java\jre 1.5.0_17\
d. Click OK
e. Select Path in the System Variables list, insert a semi colon followed by %JAVA_HOME%\
bin. For example:
Path
C:\WINDOWS\System32;%JAVA_HOME%\bin
f. Click OK
2. Set the Path system variable to the JAVA_HOME variable.
You can verify whether the Path variable is updated by typing echo %path% in the command
prompt window. The output lists the paths that are set on your management station, and should include
%JAVA_HOME%\bin.
Adding trusted web sites
If the name of the host cannot be resolved, you get an unknown host error.
Resolution
Complete the following steps:
• The host is up and running
• The host browser side system is able to resolve the host name (ping <hostname>)
If the second option fails, you must set the DNS configuration. To configure, do the following:
1. Go to Start > Control Panel > Network Connections.
2. Right-click Local Area Connection, select Properties.
3. Under the General tab, double-click Internet Protocol (TCP/IP).
The Internet Protocol (TCP/IP) properties Window is displayed.
4. Click the Advanced tab.
The Advanced TCP/IP Settings window is displayed.
5. Under the DNS tab, select Append DNS suffixes.
6. Add host name suffix.
7. Click OK to save the settings.
Clearing web browser's cache
If the web browser's cache is not cleared, the browser might try to access the files from the cache
folder.
Clear the IE web browser's cache by performing the following steps:
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