HP StorageWorks XP Performance Advisor Software v4.6 Install Guide (T1789-96096, July 2010)
Table Of Contents
- HP StorageWorks XP Performance Advisor Software Installation Guide
- Contents
- 1 Overview of XP Performance Advisor
- 2 Understanding the XP Performance Advisor installation prerequisites
- Installation checklist for installing XP Performance Advisor
- Initial XP Performance Advisor setup prerequisites
- Management station prerequisites
- Verifying the supported configurations for XP Performance Advisor
- Getting the fully qualified domain name or IP address of your management station
- Determining the authentication type for XP Performance Advisor
- Creating 1 GB of free disk space
- Choosing a system where Oracle is not installed
- Configuring a Loopback Adapter or static IP address
- Switching the IIS Admin service to manual start mode
- Assigning port 80 for XP Performance Advisor
- Disabling the UAC on a Windows Vista management station
- Configuring firewall settings on a Windows XP Professional management station
- Configuring the web browser proxy server settings
- Assigning GUIDs for command devices on a Windows host
- XP Performance Advisor host agent prerequisites
- Verifying the supported configurations for XP Performance Advisor host agents
- Configuring settings on Windows and UNIX hosts
- Creating and presenting command devices to hosts
- Mapping command devices from virtual servers
- Verifying host connectivity to a command device
- Configuring SSL settings for the XP Performance Advisor host agents
- 3 Installing XP Performance Advisor
- Beginning the XP Performance Advisor installation
- Launching the XP Performance Advisor checklist
- Complying with the End User License Agreement
- Retaining or selecting a different database location
- Enabling IPv6 on your management station
- Implementing the authentication method
- Selecting complete or custom installation method
- Completing the XP Performance Advisor installation and next steps
- 4 Installing the XP Performance Advisor host agents
- 5 Understanding the XP Performance Advisor upgrade prerequisites
- 6 Upgrading XP Performance Advisor
- 7 Upgrading XP Performance Advisor host agents
- 8 Using XP Performance Advisor
- 9 Modifying or repairing XP Performance Advisor
- 10 Removing XP Performance Advisor
- 11 Troubleshooting XP Performance Advisor installation related issues
- Troubleshooting installation issues
- Troubleshooting configuration issues
- Troubleshooting web client issues
- Installation error messages
- 12 Support and other resources
- A Installing a Loopback Adapter
- B Stopping and starting host agent services
- Glossary
- Index
• Download Adobe Flash Player and Flash Player Plugin, v10.0.0 or later from the following location:
http://get.adobe.com/flashplayer/.
After the issue is resolved, log in to XP Performance Advisor and start collecting configuration and
performance data for your XP disk arrays. For more information, see “Using XP Performance
Advisor” on page 97. You can also see the chapter on collecting configuration and performance
data in the HP StorageWorks XP Performance Advisor Software User Guide. For document download
location, see “Related documentation” on page 126.
Starting the HP StorageWorks XP Performance Advisor Tomcat service
After installing XP Performance Advisor, the HP StorageWorks XP Performance Advisor Tomcat service
might not start. It implies that you cannot launch XP Performance Advisor. This issue is observed on
Windows Server 2003 R2 Enterprise X64 Edition SP2 management station, where JRE v1.6 is installed.
However, the following services related to XP Performance Advisor will have started on your
management station:
• HP StorageWorks XP Performance Advisor Database
• HP StorageWorks XP Performance Advisor Database Listener
• HP StorageWorks XP Performance Advisor Security
• HP StorageWorks XP Performance Advisor Tomcat Monitor
Resolution
Start the HP StorageWorks XP Performance Advisor Tomcat service by completing the following steps:
1. Select Start > Run and type services.msc.
The Services dialog box appears.
2. Right-click HP StorageWorks XP Performance Advisor Tomcat service and select Start from the
drop down list.
If the issue still persists, the following error message is displayed, which indicates that the JAVA_HOME
variable is not configured on your management station:
Configure the JAVA_HOME variable on your management station by completing the following steps:
Troubleshooting XP Performance Advisor installation related issues120