HP StorageWorks Performance Advisor XP Software 3.3.
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Contents About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Related documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Document conventions and symbols . . . . . . . . . . . . . . . . .
Starting services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Restarting services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modifying or repairing Performance Advisor XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Upgrading Performance Advisor XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About this guide This guide provides information about: • Installing Performance Advisor XP (PA XP) • Configuring PA XP • Uninstaling PA XP Intended audience This guide is intended for customers and HP-authorized service providers experienced with the following: • Disk array hardware and software • Storage systems Prerequisites Prerequisites for installing this product include: • Reading through the installation guide • Meeting all minimum installation requirements • Reviewing the readme.
Document conventions and symbols Document conventions Table 1 Convention Element Medium blue text: Figure 1 Cross-reference links and e-mail addresses Medium blue, underlined text (http://www.hp.
HP technical support Telephone numbers for worldwide technical support are listed on the HP website: http://www.hp.com/support/ Collect the following information before calling: • Technical support registration number (if applicable) • Product serial numbers • Product model names and numbers • Applicable error messages • Operating system type and revision level • Detailed, specific questions For continuous quality improvement, calls may be recorded or monitored.
1 Installation overview Please review the graphical overview presented below prior to following the installation procedures outlined in Chapter 2. 1. Review the minimum product requirements for your browser, disk array, management station, and hosts, as specified in chapter 2 of this document. 2. If you have not configured a command device on the array, you must do so. Map the device to the host server. 3. Install Performance Advisor XP on the management station. Performance Advisor XP Software 3.3.
4. Install Performance Advisor XP host agent on the host station(s). 5. Use Performance Advisor XP. Step 6 may be necessary to complete your PA XP configuration. Follow this step if you have host stations where you cannot install PA XP. This allows you to enter host-to-array connectivity information. 6. To add connectivity information from the CLUI, see the UserHostConfig.pdf file at Tools/CmdLineUserInterface on the Performance Advisor XP CD.
2 Installing HP StorageWorks Performance Advisor XP Getting started Before installing or updating HP StorageWorks Performance Advisor XP (PA XP), make sure that you have complied with the following instructions: • Verify that your browser, disk array, management station, and hosts meet the minimum product requirements. See ”Browser minimum requirements” on page 12. See ”Firmware minimum requirements” on page 12. See ”Management station minimum requirements” on page 12.
• Verify whether or not a Command Device has been created. See ”Creating a command device” on page 23 for further instructions. PA XP must be installed in the following order: 1. Install PA XP on the management station. See ”Installing PA XP on the management station” on page 14. 2. Install PA XP host agent on the host station. See ”Installing the host agent software” on page 16. Browser minimum requirements For Windows XP, Windows 2000, and Windows Server 2003 (32-bit): Internet Explorer (IE) version 6.
• Windows Server 2003 Standard or Enterprise Edition (IA-32) (Service Pack 2), Windows 2000 (Service Pack 4), Windows XP Professional (Service Pack 2), and Windows Server 2003 Standard or Enterprise Edition R2 (IA-32) (Service Pack 1, Service Pack 2) are the only supported management station operating systems Host agent minimum requirements Make sure your host station(s) system meets the following hardware and operating requirements, depending on your system.
• PHNE_24035 • HP-UX 11.23 (IA-64) • HP-UX 11.23PI (IA-32 and IA-64) • HP-UX 11.31PI PA-RISC (32-bit) • HP-UX 11.31PI IA (64-bit) NOTE: This version of the operating system does not support remote deployment of the Host Agent. • Sun Solaris 8 or 9, 10 (SPARC) • SUSE Linux Enterprise Server 8 (IA-32)Linux Kernel version 2.4.21 • IBM AIX 5.1, 5.2, 5.3 • Red Hat Enterprise Linux 3.0 (IA-32), Linux Kernel version 2.4.21 • Red Hat Enterprise Linux 4.0 (IA-32) and (IA-64), Kernel version 2.6.
9. The Setup Type dialog box displays two types of installation methods, Complete and Custom. Click Next to accept the Complete selection (default). Select Custom and click Next if you want to install PA XP on a drive other than the default. If you selected Custom, click Change in the next screen. The Change Current Destination Folder dialog box displays. Select the drive to install PA XP on, and click OK. Click Next.
Verifying successful installation NOTE: The web browser must be configured to allow pop-ups for PA XP to function properly. To verify successful installation, and start PA XP, complete the following steps: 1. Open a web browser. 2. In the browser address line, enter your server name followed by /pa, for example, http(s)://[server name]/pa. 3. If the DNS server cannot locate the management station and open the default PA XP applet, enter http(s)://[IP address]/pa.
• Only one remote deployment tool can run at a given time. • Review the online Host Software Installation checklist. To view the checklist, start the host agent deployment utility and click Host Software Installation Checklist. Click the link to know the operating system of the remote host. TIP: HP recommends that you install the Management Station and the Host Agent on different machines for better performance.
Preliminary host agent installation tasks NOTE: If you use the local install method instead of the remote deployment, then you need not share the drive or set up services such as rexec and rsh on the hosts. Preparing for the installation on Windows platform Before installing the host agent on the Windows platform, ensure you: 1. Have administrator access to the system. 2. Share the system drive (for example, C$).
• Edit /etc/pam.d/rexec. Comment out (add “#” to the line): # auth required /lib/security/pam_securetty.so • Edit /etc/pam.d/ftp. Comment out (add “#” to the line): # auth required /lib/security/pam_listfile.so item=user sense=deny file=/etc/ftpusers onerr=succeed • Restart the service by entering service xinetd restart. 4. Configure the root/superuser account to allow remote access via the exec/rexec and FTP services by completing the following steps: • Run the /usr/sbin/ntsysv command and enable wu-ftpd.
Designating a single host Complete the following steps to designate a single host: 1. Launch the remote deployment application by clicking Start > Programs > HP StorageWorks > Host Agent Deployment Tools > Install Host Agent. 2. Add a single host by entering the host name or IP address, administrator user name, and password. 3. Click Add Host. Installing the host agents Complete the following steps to install the host agents: 1. The Managed Host list should now contains all the hosts previously added.
3. Navigate to the Software (Host) section. A list of supported host agents is provided. 4. Click the link for the desired host. 5. Download the Host Agent tar file (which contains all of the required software) to your computer. 6. FTP the Host Agent tar file to the tmp directory of the remote host. Installing the host agent locally Install the downloaded host agent file by completing the following steps: 1. Telnet to the remote host as root. 2. Navigate to the tmp directory. 3.
Microsoft Windows To enable the host agent to use SSL (HTTPS), if you are on Microsoft Windows platform, complete the following steps: 1. Use the Services application in the Windows Control Panel to stop the HP OpenView SAM HostAgent service. 2. In a text editor, open the file: 3. C:\Program Files\Hewlett-Packard\sanmgr\hostagent\config\paxp_service.propterties. 4. In the file, change Protocol=http to Protocol=https. 5.
10. Start the Host Agent process by entering: /opt/sanmgr/hostagent/sbin/HA_trigger start Creating a command device If you are currently running Raid Manager (Business Copy and Continuous Access), then you already have command devices that can be used by PA XP also. If Raid Manager is not currently in use, then you have to create a command device. To do so, you can use either Command View XP or the Remote Control applications.
CAUTION: Make sure that no data exists on a volume that you select as a command device. Any data that might reside on the volume that you select becomes unavailable to the host. Also, make sure no file system has been mounted and no data is stored there. 5. Click Command Device. 6. Click OK. Stopping and starting Performance Advisor XP services The Performance Advisor XP services start automatically after installation and when the management station is restarted.
You must uninstall the PA XP host agent software installed on all PA XP hosts before you upgrade the management station version. Refer to the installation guide of your previous version of PA XP for information on uninstalling the host agent software. See ”Getting started” on page 11 for other important information before continuing with the update procedure. Before you upgrade the PA XP software, you must upgrade the PA XP solid database.
NOTE: The execution of this command takes time, depending on the database size. Also, the database file size increases and the timestamp of the database file changes. NOTE: Error messages 13057, 13013 and 10033 are displayed when you upgrade PA XP 3.0 to PA XP 3.3.1, using the UpgradeDB.bat command. Ignore these error messages as the database is upgraded successfully. 11. Once the command has executed, stop the PA solid database.
d. When the backup process is completed, the Finished button is enabled. Click Finished. A confirmation message is displayed. e. Click OK. 3. If necessary, install PA XP 3.3.1 on the new management station. 4. To complete the restore process, complete the following steps: a. Click Restore. The Open File dialog box is displayed. b. Navigate to where the backup file is located and click Open. A confirmation dialog box is displayed. c. Click Yes to proceed. The Restore Progress status window is displayed. d.
Installing HP StorageWorks Performance Advisor XP
3 Using Performance Advisor XP How to use Performance Advisor XP 1. To begin viewing data collected by the PA XP software, in the address line of a web browser, type the address: http(s)://[server name]/pa. 2. Enter the password for PA XP. For the administrator, the user name is administrator and the password is administrator. For a general user, the user name is user and the password is user.
Using Performance Advisor XP
4 Uninstalling Performance Advisor XP To uninstall PA XP, you must first uninstall the host agent from each host, and then uninstall PA XP from the management station.
Removing RMLIB using the remote deployment tool To remove RMLIB from a UNIX host: • In the command line, enter rm -rf /usr/lib/RMLIB. This removes the RMLIB directory. To remove the RMLIB from a Windows host: 1. Navigate to /usr/lib/RMLIB directory. 2. Run the RLuninst command. This removes the RMLIB from this path and deletes the /usr/lib/RMLIB directory. Host agent uninstallation failure Host agent uninstallation may fail due to CPU consumption or network instability.
NOTE: During uninstallation you will be prompted to verify the removal of RMLIB and SANManager components. Select Y, in UNIX or YES, in Windows to remove the shared components. CAUTION: it. HP recommends that you verify no other client is using the SANManager, before you remove Uninstalling the PA XP management station Complete the following instructions only if you want to uninstall PA XP.
Uninstalling Performance Advisor XP
5 Configuring Performance Advisor XP Configuring performance data collection on a Windows Operating System To overcome device renaming and device remapping issues during data collection, it is recommended to use the Windows globally unique identifier (\\?\Volume{GUID}) to perform configuration and performance data collection instead of the using the device file names.
i. Click Finish. The selected command device is partitioned and has been assigned a GUID. You can visit http://support.microsoft.com/kb/309000 for details on using Disk Management. 4. Restart PA XP hostagent services. For example, :\Program Files\Hewlett-Packard\sanmgr\hostagent\sbin> hastart.bat 5. On the management station launch Performance Advisor XP and click on the Configuration tab. Select Host Information tab and click on Request Info followed by Submit. 6.
Table 2 Limiting the amount of disk array history records per transfer from the web server File ...\hpss\pa\properties\serverparameters.properties When Read This parameter is read the first time an applet requests a range of disk array data to scroll through. Discussion This limits the amount of records the web server can send to the client and prevents a large amount of data from being dragged across the network at one time.
When Accessed When it is necessary to perform a database backup, restore, or reset of Performance Advisor XP. Discussion Database backup, restore, and reset You might need to perform a database backup, restore, or reset of Performance Advisor XP. To do so, you must be at the management station. Database backup At the command line prompt, enter cd ...\Hpss\padb\tools. In the Tools directory, enter DBBackup .
Table 4 Configuring the alarm dispatch engine on the web server File ...\hpss\pa\properties\serverparameters.properties When Read These parameters are read whenever an alarm dispatch engine is started. An alarm dispatch engine comprises various threads, and it is attached to a servlet. The servlet alarm tallies can be viewed in a web browser at: http:///servlet/com.hp.xpsl.alarms.AlarmDis patchServlet.
Table 5 Configuring the e-mail (SMTP) courier on the web server File ...\hpss\pa\properties\serverparameters.properties When Read Each time an alarm is produced that has at least one e-mail recipient. Discussion The first two fields are used to establish a connection with the SMTP server. You must supply the SMTP servers your web server can talk to. Changing the "from" field is advisable for readability purposes, especially if the SMTP server checks for a valid sender.
Table 6 Formatting and content of SNMP trap messages sent by PA XP File ...\hpss\pa\properties\serverparameters.properties Discussion The message is of type SNMPv1. It has the following formant and content: PDU version -- 0 (indicates type SNMPv1) Community -- public Message type -- 0xa4 (indicates a trap message) Enterprise -- The vendor identification (OID). Agent-Address -- The IP address of the management station where the trap is generated.
Table 8 Configuring the host agent: ManagementStation.PollIntervalMilliSeconds File On Windows platforms: C:\Program Files\Hewlett-Packard\sanmgr\hostagent\config\paxp_serv ice.properties On UNIX platforms: /opt/sanmgr/hostagent/config/paxp_service.properties When Read This parameter is read and specified at run time. Discussion The frequency at which the Host station polls the Management station for updates. The default for the polling cycle is 60000 (60 seconds).
Index A audience 5 authorized reseller, HP 7 HP documentation 5 HP storage 7 HP Subscriber’s choice 7 C conventions document 6 text symbols 6 D document conventions 6 prerequisites 5 related documentation 5 documentation, HP web site 5 H help, obtaining 7 HP authorized reseller 7 storage web site 7 Subscriber’s choice web site 7 technical support 7 P PA XP Management Station Installation, full install 14 prerequisites 5 R rack stability, warning 7 related documentation 5 Retrieving Array Information C
