hp StorageWorks NAS e7000 v2 Maintenance and Service Guide

Troubleshooting
127NAS e7000 v2 Maintenance and Service Guide
ROMPaq Disaster Recovery
A corrupted system ROM requires that you recreate the ROM BIOS by a process called
disaster recovery. This operation can be accomplished only when the system is in disaster
recovery (emergency repair boot) mode. When both system ROMs are corrupt, the system
defaults to disaster recovery mode automatically and the server emits two extended beeps.
Note: Before performing this operation, refer to the Servers Troubleshooting Guide for complete
instructions on disaster recovery.
To perform ROMPaq disaster recovery:
1. Power down the server. Refer to Chapter 2, “Removal and Replacement Procedures.”
2. Extend the server from the rack. Refer to Chapter 2, “Removal and Replacement
Procedures.”
3. Remove the rear access panel. Refer to Chapter 2, “Removal and Replacement
Procedures.”
4. Set system maintenance switches 2 and 6 to the on position. For the location of these
switches, refer to Chapter 4, “Connectors, LEDs, and Switches.”
5. Power up the server. After the system powers up, it repeatedly emits two long beeps.
6. Power down the server again. If necessary, perform a forced shutdown by pressing the
power button for four seconds.
7. Set system maintenance switches 2 and 6 back to the default position (off).
8. Replace the access panels. Refer to Chapter 2, “Removal and Replacement Procedures.”
9. Restore the server in the rack. Refer to Chapter 2, “Removal and Replacement
Procedures.”
10. Power up the system.
11. Insert a ROMPaq diskette with the latest system ROM that you have downloaded by
following the support link on the product website at
www.hp.com.
Note: The ROMPaq will flash both sides of the redundant ROM. This process may take up to ten
minutes.
12. Wait until the server emits three rising beeps, indicating the completion of the ROM flash
process.
13. Restart the server.