hp StorageWorks NAS e7000 v2 Maintenance and Service Guide

Troubleshooting
125NAS e7000 v2 Maintenance and Service Guide
Problems After Initial Boot
Once the server has passed POST, you may still encounter errors, such as an inability to load
the operating system. Use Table 42 to troubleshoot server installation problems that occur after
the initial boot.
Refer to the Servers Troubleshooting Guide for more information of software problems.
Table 42: Problems After Initial Boot
Answer Possible Reasons Possible Solutions
System cannot
load
Foundation
Pack.
Foundation Pack
requirement not
performed.
Check the Release Notes provided in the Online
Reference Information on the Foundation Pack.
DVD-ROM drive is not
properly seated.
Reseat DVD-ROM drive.
Insufficient memory is
available.
A rare Insufficient Memory message may display the
first time Foundation Pack is booted on certain
unconfigured systems. Cold-boot the machine with the
Foundation Pack inserted in the DVD-ROM drive to
correct the problem.
Existing software is
causing conflict.
Run the System Erase Utility. Read the Caution at the
end of this table. Refer to the instructions in the
Servers Troubleshooting Guide .
Foundation
Pack fails
during
installation.
Error occurs during
installation.
Follow the error information provided. If it is
necessary to reinstall, run the System Erase Utility.
Read the Caution at the end of this table. Refer to the
instructions in the
Servers Troubleshooting Guide .
CMOS is not cleared. Run the System Erase Utility. Read the Caution at the
end of this table. Refer to the instructions in the
Servers Troubleshooting Guide .