hp StorageWorks NAS e7000 v2 Maintenance and Service Guide

Troubleshooting
123NAS e7000 v2 Maintenance and Service Guide
Table 40: Is the Internal Health LED Green?
Answer Possible Reasons Possible Solutions
For component failure identification (amber LED), check the hood label.
No, it is
amber
A processor is in pre-failure condition.
A DIMM is in pre-failure condition.
One memory bank is valid, but another
bank is missing a DIMM.
One memory bank is valid, but another
bank has mismatched DIMMs installed.
One memory bank is valid, but another
bank has an unsupported DIMM type
installed.
A redundant fan has failed.
Use internal component failure LEDs
to identify:
■ Missing components
■ Degraded components
■ Failed components
■ Improperly installed
components
For corrective procedures, refer to
the maintenance and service guide
on the Documentation CD that ships
with the server.
No, it is red A processor has failed.
Processor 1 is not installed.
A processor is an unsupported type.
Processor voltage requirements are
mismatched.
Processor does not have an associated
PPM installed.
A PPM has failed.
A DIMM has experienced a multibit
error.
DIMM pairs have mismatched DIMMs.
DIMMs are missing.
DIMMs are an unsupported type.
A required fan has failed.
A thermal event has occurred.
Use internal component failure LEDs
to identify:
■ Missing components
■ Failed components
■ Improperly installed
components
■ Thermal event
A component is not properly seated.
Memory board is missing.
Check the interlock LEDs on top of
the front access panel. Be sure that
all components are seated securely.
Add the memory board.
Yes If the internal health LED is green, refer to Table 41.
Note: For LED locations and functions, refer to Chapter 4, “Connectors, LEDs, and Switches.”