hp StorageWorks NAS e7000 v2 Maintenance and Service Guide

Troubleshooting
122 NAS e7000 v2 Maintenance and Service Guide
Table 38: Is the System Power LED Green?
Answer Possible Reasons Possible Solutions
No, it is off Power On/Standby button has not been
pressed firmly.
Firmly press the power button.
A power supply problem exists. The
power supply may not be connected or
inserted properly, it may have a
damaged connector, or it may have
failed.
Be sure that the power supply is
undamaged, the power supply is
fully seated, and the power supply
LED is green.
The system may have experienced a
short.
Check for bent connector pins and
improperly seated expansion
boards.
The front panel LED assembly has failed. Be sure that the front panel LED
assembly cable is connected to the
power backplane.
Yes If the system power button LED is green, refer to Table 39.
Note: For LED locations and functions, refer to Chapter 4, “Connectors, LEDs, and Switches.” For
cabling configurations, refer to the setup and installation guide.
Table 39: Is the External Health LED Green?
Answer Possible Reasons Possible Solutions
No, it is
amber
One power supply has failed; therefore,
power supply redundancy is lost.
Be sure that each installed power
supply is securely connected to an
AC power source.
Locate the amber power supply LED
to identify the failed power supply.
Contact your authorized service
provider for replacement parts and
service.
No, it is red All installed power supplies have
experienced a failure.
Remove all AC power from power
supplies and reconnect to clear the
error condition.
Replace the power supply.
Yes If the external health LED is green, refer to Table 40.
Note: For LED locations and functions, refer to Chapter 4, “Connectors, LEDs, and Switches.” For
cabling configurations, refer to the setup and installation guide.