HP StorageWorks HSG60 and HSG80 Array Controller and Array Controller Software Troubleshooting Guide (EK-G80TS-SA. C01, March 2005)

Utilities and Exercisers
78 HSG60 and HSG80 Array Controller and Array Controller Software Troubleshooting Guide
Device Information and Error Utilities
Device Information and Error Utilities provide specific system and device error
information.
■ The SHOW DEVICE_INFORMATION unit and SHOW
DEVICE_INFORMATION
ALL FMU commands provide information for
every device in the system.
■ The SHOW DEVICE_ERRORS and CLEAR DEVICE_ERRORS unit
FMU commands capture and clear device errors, and store them in an Event
log.
Note: Clear device errors from a controller only if you are moving it between different
subsystems. Otherwise, the command captures potentially useful information for
troubleshooting purposes.
■ The SHOW LAST ALL FULL FMU command provides detailed system
malfunction information.
SHOW DEVICE_INFORMATION command
The SHOW DEVICE_INFORMATION unit and SHOW
DEVICE_INFORMATION ALL
commands display critical device information,
such as port number, target number, model ID, firmware version, model serial
numbers, device flags, and metadata details (see Figure 11 and Figure 12 on
page 79). This information is important to understand if you are servicing the
product.
Figure 11: SHOW DEVICE_INFO D xxxx sample output
FMU> show device_info disk40400
FL – Device Flags:
Sum of: 1 = Advanced support; 2 = Fairness Support
SC - Save Configuration info:
Not present, Used, Ignored, Disabled
FMU>
P T Model FW Vers S/N on Media FL Metadata
vers/SC
04 03 BD0096349A 3B05 3BV0BYBW00001046HRYX 3 11/U