HP StorageWorks HSG60 and HSG80 Array Controller and Array Controller Software Troubleshooting Guide (EK-G80TS-SA. C01, March 2005)

ASC, ASCQ, Repair Action, and Component Identifier Codes
170 HSG60 and HSG80 Array Controller and Array Controller Software Troubleshooting Guide
39 Check that the cache memory DIMMs are properly configured.
3A This error applies to the mirrored cache for “this controller.”
Since the mirrored cache is
physically located on the “other controller”
cache module, replace the “other controller“
cache module or the appropriate memory DIMMs on the “other controller“ cache
module.
3C This error applies to “this controller” mirrored cache. Since the mirrored cache is
physically located on the “other controller“ cache module, replace the indicated cache
memory DIMM on the “other controller“ cache module.
3D Either the primary cache or the mirrored cache has inconsistent data. Check for the
following conditions to determine appropriate means to restore mirrored copies.
1. If the mirrored cache is reported as inconsistent and a previous
FRUTIL warmswap
of the mirrored cache module was unsuccessful, retry the procedure through the
FRUTIL , by removing the module and re-inserting the same or a new module.
2. Otherwise, enter the CLI SHUTDOWN THIS command to clear the inconsistency
upon restart.
3E Replace the indicated cache module.
3F No action necessary; cache diagnostics determines whether the indicated cache
module is faulty.
40 If the Sense Data FRU field is non-zero, follow Repair Action 41. Otherwise, replace the
appropriate FRU associated with the device SCSI interface or the entire device.
41 Consult the device maintenance manual for guidance on replacing the indicated device
FRU.
43 Update the configuration data to correct the problem.
44 Replace the SCSI cable for the failing SCSI bus. If the problem persists, replace the
controller backplane, drive backplane, or controller module.
45 Interpreting the device-supplied sense data is beyond the scope of the controller
software. Refer to the device service manual to determine the appropriate repair action,
if any.
50 The RAIDset is inoperative for one of the following reasons:
■ More than one member malfunctioned. Perform Repair Action 55.
■ More than one member is missing. Perform Repair Action 58.
■ Before reconstruction of a previously replaced member completes, another member
becomes missing or malfunctions. Perform Repair Action 59.
■ The members have been moved around and the consistency checks show
mismatched members. Perform Repair Action 58.
Table 49: Recommended Repair Action Codes (Sheet 4 of 8)
Code Description