HP StorageWorks HSG60 and HSG80 Array Controller and Array Controller Software Troubleshooting Guide (EK-G80TS-SA. C01, March 2005)

ASC, ASCQ, Repair Action, and Component Identifier Codes
168 HSG60 and HSG80 Array Controller and Array Controller Software Troubleshooting Guide
0B The “other controller” in a dual-redundant configuration was reset with the kill line by
the controller that reported the event.
To restart the non-operational controller, enter the CLI command, RESTART OTHER,
on the
surviving controller, and then depress the (//) Reset button on the
non-operational controller.
If the “other controller” is repeatedly being made inoperative for the same or a similar
reason, follow Repair Action 20.
0C Both controllers in a dual-redundant configuration are attempting to use the same SCSI
ID (either 6 or 7 as indicated in the event report).
The “other controller” of the dual-redundant pair was reset with the kill line by the
controller that reported the event. Two possible problem sources are indicated:
■ A controller hardware failure.
■ A controller backplane failure.
First, follow Repair Action 20 for the inoperative controller. If the problem persists,
follow Repair Action 20 for the
surviving controller. If the problem still persists, replace
the controller backplane.
0D The EMU has detected an elevated temperature condition. Check the shelf and its
components for the cause of the fault.
0E The EMU has detected an external air-sense fault. Check components outside of the
shelf for the cause of the fault.
0F An environmental fault previously detected by the EMU is now fixed. This event report is
notification that the repair was successful.
10 Restore on-disk configuration information to original state.
11 The UPS signaled a TMW before signaling an AC line failure. UPS signals are ignored
until this condition clears.
■ Repair or replace the UPS.
■ The communication cable between the UPS and PVA is missing or damaged.
Replace the cable.
Table 49: Recommended Repair Action Codes (Sheet 2 of 8)
Code Description