HP StorageWorks HSG60 and HSG80 Array Controller and Array Controller Software Troubleshooting Guide (EK-G80TS-SA. C01, March 2005)

Troubleshooting Information
21HSG60 and HSG80 Array Controller and Array Controller Software Troubleshooting Guide
7. Us e t h e Fault Management Utility ( FMU ) for last failure or memory system failure
entries.
Show these codes and translate the Last Failure Codes they contain. For more
information, see the “Utilities and Exercisers” chapter on page 67, “Displaying
last failure entries” section that starts on page 68, and “Translating event
codes” section that starts on page 70.
If the controller failed so that it could not support a local terminal for
FMU ,
check the host error log for the Instance or Last Failure Codes. To interpret the
event codes, see the “Instance Codes” chapter that starts on page 177 and
the “Last Failure Codes”
chapter that starts on page 211.
8. If the controllers fail and restart repeatedly, issue the following FMU commands:
■ SHOW LAST_ALL FULL
■ SHOW DEVICE_INFO
■ SHOW DEVICE_ERROR
9. If the problem is recurring, synchronize the controller times and host times to help
with further troubleshooting.
10. For recurring problems with hosts other than HP Tru64 UNIX and OpenVMS, log
the console output in real time.
Table 3: Installation Problem Identification Checklist (Continued)
Item Troubleshooting Task
Done
(
W )