HP StorageWorks HSG60 and HSG80 Array Controller and Array Controller Software Troubleshooting Guide (EK-G80TS-SA. C01, March 2005)

ASC, ASCQ, Repair Action, and Component Identifier Codes
167HSG60 and HSG80 Array Controller and Array Controller Software Troubleshooting Guide
Recommended Repair Action Codes
Recommended Repair Action Codes are embedded in Instance and Last Failure
Codes. For a more detailed description of the relationship between these codes,
see the “Instance Codes” chapter that starts on page 177 and the “Last Failure
Codes” chapter that starts on page 211.
Table 49 contains the Repair Action Codes assigned to each significant event in
the system.
Table 49: Recommended Repair Action Codes (Sheet 1 of 8)
Code Description
00 No action necessary.
01 An unrecoverable hardware-detected fault occurred or an unrecoverable software
inconsistency was detected. Proceed with controller support avenues. Contact an HP
authorized service provider.
03 Follow the recommended Repair Action contained as indicated in the LFC.
04 Two possible problem sources are indicated:
■ In the case of a shelf with dual power supplies, one of the power supplies has
failed. Follow Repair Action 07 for the power supply with the Power LED out.
■ One of the shelf fans has failed. Follow Repair Action 06.
05 Four possible problem sources are indicated:
■ Total power supply failure on a shelf. Follow Repair Action 09.
■ A device inserted into a shelf that has a broken internal SBB connector. Follow
Repair Action 0A.
■ A standalone device is connected to the controller with an incorrect cable. Follow
Repair Action 08.
■ A controller hardware failure. Follow Repair Action 20.
06 Determine which fan has failed and replace the fan.
07 Replace power supply.
08 Replace the cable. Refer to the specific device documentation.
09 Determine power failure cause.
0A Determine which SBB has a failed connector and replace the SBB.