White Paper - e-Continuity: The New Imperative

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Appendix A: Glossary
Alternate site: A location, other than the normal
facility, used to process data and/or conduct criti-
cal business functions in the event of a disaster.
Application recovery: The component of disaster
recovery which deals with the restoration of
business system software and data after the pro-
cessing platform has been restored or replaced.
Application service providers (ASPs): Vendors that
host enterprise applications, such as ERP and CRM
applications, at their own facilities, supported by
their own staff. Enterprise customers utilize those
applications on a “pay-as-you-go” model.
Business continuity: The ability to ensure uninter-
rupted operation of business-critical processes
regardless of any factors — such as natural and
man-made disasters, network outages, or security
breaches — that may impact an enterprise.
Business impact analysis: The process of analyzing
all business functions and the effect that a spe-
cific incident may have upon them.
Disaster recovery: The ability to respond to an
interruption in service by implementing a disaster
recovery plan to restore an organization’s critical
business functions.
e-Continuity: The ability to ensure uninterrupted
operation of the electronic infrastructure that
underlies business-critical processes.
Electronic vaulting: Transfer of data to an offsite
storage facility via a communication link rather
than via portable media. Typically used for batch/
journaled updates to critical files to supplement
full backups taken periodically.
Forward recovery: The process of recovering a
database to the point of failure by applying active
journal or log data to the current backup files of
the database.
Hotsite: An alternate processing facility. Hotsites
typically offer a combination of computer sys-
tems, networking capabilities, work space, and
staff support to assist an organization in recover-
ing business functions affected by a disaster.
Remote mirroring: An approach to data backup
in which real-time duplicates of critical files are
maintained at a remote processing site.
Risk assessment/analysis: The process of identify-
ing and minimizing an organization’s exposure
to threats.
Storage service providers (SSPs): A new category of
service provider. Taking advantage of high-speed
network technology, SSPs provide enterprise
customers with scalable storage capacity that is
housed at the SSP’s own facility and supported by
the SSP’s staff. They also provide related services,
such as scheduled backups and recovery. SSPs
charge customers based on usage.