24 Service Manual (AA-RTDXC-TE, July 2004)

Diagnostics

96 Edge Switch 2/24 Service Manual

■ The switch CTP card failed.

Continue to the next step.

Ensure the switch is connected to facility AC power. Inspect the switch for

indications of being powered on, such as:

■ At the front bezel, an illuminated PWR LED (green) or ERR LED (amber).

■ Illuminated LEDs adjacent to Fibre Channel ports.

■ Audio emanations and airflow from cooling fans.

Does the switch appear powered on?

YES NO

↓ Analysis for an Ethernet link, AC power distribution, or CTP failure

is not described in this MAP. Go to “MAP 0000: Start MAP” on

page 32. If this is the second time at this step, contact the next level of

support. Exit MAP.

Inspect Fibre Channel port operational states at the EWS interface.

1. At the View panel, click the Port Properties tab. The View panel (Port

Properties tab) displays with port 0 highlighted in red.

2. Click the port number (0 through 23) for which a failure is suspected to

display properties for that port.

3. Inspect the Operational State field. Scroll down the View panel as necessary.

4. Table 13 lists port operational states and MAP 0600 steps that describe fault

isolation procedures.

Table 11: Port Operational States and Actions (EWS)

Operational State Action

Offline Go to step 19.

Not Operational Go to step 19.

Port Failure Go to step 6.

Testing Internal or external loopback test in process. Exit MAP.