24 Service Manual (AA-RTDXC-TE, July 2004)

Diagnostics

95Edge Switch 2/24 Service Manual

As indicated by a message or event code 506, 512, or 514, a Fibre Channel port

failed and the SFP optical transceiver must be removed and replaced. Refer to

“RRP: SFP Optical Transceiver” on page 195.

■ This procedure is concurrent and can be performed while the switch is

powered on and operational.

■ Verify location of the failed port.

■ Replace the optical transceiver with a transceiver of the same type (shortwave

or longwave).

■ Perform an external loopback test for the port as part of FRU removal and

replacement. Refer to “Perform Loopback Tests” on page 160.

Did optical transceiver replacement solve the problem?

NO YES

↓ The switch appears operational. Exit MAP.

Contact the next level of support. Exit MAP.

Is fault isolation being performed at the EWS interface?

YES NO

↓ Fault isolation is being performed at the HAFM appliance. Go to

step 13.

Does the EWS interface appear operational?

NO YES

↓ Go to step 11.

A Page cannot be found, Unable to locate the server,

HTTP 404 - file not found, or other similar message appears. The

message indicates the PC cannot communicate with the switch because:

■ The switch-to-PC Internet link could not be established.

■ AC power distribution in the switch failed, or AC power was disconnected.