24 Service Manual (AA-RTDXC-TE, July 2004)

Diagnostics

92 Edge Switch 2/24 Service Manual

Does the Status field display a Failed message for the CTP?

NO YES

↓ A CTP card failure is indicated. Replace the switch.

Exit MAP.

Additional analysis is not described in this MAP. Go to “MAP 0000: Start MAP”

on page 32. If this is the second time at this step, contact the next level of support.

Exit MAP.

Does a blinking red and yellow diamond (failed FRU indicator) appear to overlay

a combined fan module and power supply graphic at the Hardware View?

NO YES

↓ A fan module failure is indicated. Go to step 6.

At the Hardware View, does a grey square appear at the alert panel, a No Link

status appear at the Edge Switch Status table, and graphical FRUs appear

uninstalled?

YES NO

↓ A green circle appears at the alert panel and the switch appears

operational. Exit MAP.

The grey square indicates the HAFM appliance cannot communicate with the

switch because:

■ The switch-to-HAFM appliance Ethernet link failed.

■ AC power distribution in the switch failed, or AC power was disconnected.

■ The switch CTP card failed.

Go to “MAP 0000: Start MAP” on page 32. If this is the second time at this step

and an Ethernet link or AC power distribution failure is ruled out, a CTP card

failure is indicated. Replace the switch. Exit MAP.

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