24 Service Manual (AA-RTDXC-TE, July 2004)

Diagnostics

91Edge Switch 2/24 Service Manual

Is fault isolation being performed at the EWS interface?

YES NO

↓ Fault isolation is being performed at the HAFM appliance. Go to

step 16.

Does the EWS interface appear operational?

NO YES

↓ Go to step 14.

A Page cannot be found, Unable to locate the server,

HTTP 404 - file not found, or other similar message appears. The

message indicates the PC cannot communicate with the switch because:

■ The switch-to-PC Internet link could not be established.

■ AC power distribution in the switch failed, or AC power was disconnected.

■ The switch CTP card failed.

The EWS interface is not operational and fault isolation must be performed at the

switch or HAFM appliance. Go to step 1. If this is the second time at this step,

contact the next level of support. Exit MAP.

Inspect fan module operational states at the EWS interface.

1. At the View panel, click the FRU Properties tab. The View panel (FRU

Properties tab) displays.

2. Inspect the Status fields for both power supplies.

Does the Status field display a Failed message for either fan module?

NO YES

↓ A fan module failure is indicated. Go to step 6.

Inspect switch CTP operational states at the EWS interface. Inspect the Status

fields for the switch CTP.