24 Service Manual (AA-RTDXC-TE, July 2004)

Diagnostics

75Edge Switch 2/24 Service Manual

2. At the Netsite field (Netscape Navigator) or Address field (Internet

Explorer), type http://xxx.xxx.xxx.xxx, where

xxx.xxx.xxx.xxx is the IP address of the switch (obtained in “MAP

0000: Start MAP” on page 32). The Username and Password Required dialog

box appears.

3. Type the user name and password obtained in “MAP 0000: Start MAP” on

page 32 and click OK. If the View panel does not display, wait five minutes

and perform this step again.

Does the EWS interface appear operational with the View panel displayed?

NO YES

↓ The switch-to-EWS PC connection is restored and appears

operational. Exit MAP.

Failure of the switch Ethernet port is indicated. Replace the switch. Exit MAP.

At the HAFM main window’s physical map or product list is a grey square with

yellow exclamation mark associated with the icon representing the switch

reporting the problem?

YES NO

↓ The switch-to-HAFM appliance connection is restored and appears

operational. Exit MAP.

The status symbol indicates the HAFM appliance cannot communicate with the

switch because:

■ The switch-to-HAFM appliance Ethernet link failed.

■ AC power distribution in the switch failed, or AC power was disconnected.

■ The switch CTP card failed.

Continue to the next step.

Ensure the switch reporting the problem is connected to facility AC power.

Inspect the switch for indications of being powered on, such as:

■ At the front bezel, an illuminated PWR LED (green) or ERR LED (amber).

■ Illuminated LEDs adjacent to Fibre Channel ports.

■ Audio emanations and airflow from cooling fans.