FW V06.XX/HAFM SW V08.02.00 HP StorageWorks Edge Switch 2/24 Service Manual (AA-RTDXC-TE, July 2004)

Diagnostics
69Edge Switch 2/24 Service Manual
8
Did the Element Manager application display a window with the message
Element Manager error 5001 or Element Manager error 5002?
NO YES
↓ An Element Manager application error occurred. Click OK to close
the window and close the SAN management and Element Manager
applications. Go to step 3.
9
Did the Element Manager application display a window with the message Send
firmware failed?
YES NO
↓ Go to step 11.
10
An attempt to download a firmware version from the HAFM appliance hard drive
to the switch failed. Retry the operation. Refer to “Block and Unblock Ports” on
page 176.
Did the firmware version download to the switch?
NO YES
↓ The HAFM appliance appears operational. Exit MAP.
A CTP card failure is suspected. Go to “MAP 0000: Start MAP” on page 32 to
isolate the problem. Exit MAP.
11
Did the Element Manager application display a window with the message The
data collection process failed?
YES NO
↓ Go to step 13.
12
The data collection process failed. Retry the process using a new CD. Refer to
“Collecting Maintenance Data” on page 165.
Did the data collection process complete?