24 Service Manual (AA-RTDXC-TE, July 2004)

Diagnostics

37Edge Switch 2/24 Service Manual

↓ Go to step 18 to obtain event codes. If no event codes are found, go to

“MAP 0600: Port Failure and Link Incident Analysis” on page 100.

Exit MAP.

Inspect power supply operational states.

1. At the View panel, click the FRU Properties tab. The View panel (FRU

Properties tab) displays.

2. Inspect the Status fields for both power supplies.

Does the Status field display a Failed message for either power supply?

NO YES

↓ A power supply failure is indicated. Go to step 18 to obtain event

codes. If no event codes are found, go to “MAP 0100: Power

Distribution Analysis” on page 54. Exit MAP.

Inspect the Status fields for switch FRUs.

Does the State field display a Failed message for any of the FRUs?

YES NO

↓ The switch appears operational. Exit MAP.

A FRU failure is indicated. Continue to the next step to obtain event codes. If no

event codes are found, go to “MAP 0500: FRU Failure Analysis” on page 89. Exit

MAP.

Obtain event codes from the EWS Event Log.

Note: If multiple event codes are found, note all codes and associated severity levels.

Record the date, time, and listed sequence, and determine if the codes are related to

the reported problem. Begin fault isolation with the most recent event code with the

highest severity level. Other codes may accompany this event code, or may indicate a

normal indication after a problem is recovered.

1. At the View panel, click Monitor at the left side of the panel. The Monitor

panel opens with the Port List page displayed.