24 Service Manual (AA-RTDXC-TE, July 2004)

Diagnostics

127Edge Switch 2/24 Service Manual

YES NO

↓ Analysis for the HAFM appliance failure is not described in this

MAP. Contact the next level of support. Exit MAP.

At the HAFM appliance, close the HAFM application.

1. Click SAN > Shutdown. An HAFM Message dialog box displays

(Figure 34).

Figure 34: HAFM Message dialog box

2. Click Yes to close HAFM.

3. Close any other applications.

Continue to the next step.

Inspect the available random access memory (RAM). The HAFM appliance must

have a minimum of 128 megabytes (MB) of memory to run the Windows-based

operating system and HAFM.

1. Right-click anywhere on the Windows task bar at the bottom of the desktop. A

pop-up menu appears.

2. Click Task Manager. The Windows Task Manager dialog box displays with

the Applications page open by default. Click the Performance tab to open

the Performance page.

3. At the Physical Memory (K) portion of the dialog box, inspect the total

amount of physical memory.

4. Close the dialog box by clicking Close (X) at the upper right corner of the

window.

Does the HAFM appliance have sufficient memory?

YES NO

↓ A memory upgrade is required. Inform the customer of the problem

and contact the next level of support. Exit MAP.