24 Service Manual (AA-RTDXC-TE, July 2004)

Diagnostics

112 Edge Switch 2/24 Service Manual

Is fault isolation being performed through the EWS interface?

YES NO

↓ Fault isolation is being performed at the HAFM appliance. Go to

step 6.

Does the EWS interface appear operational?

YES NO

↓ Analysis for an Ethernet link, AC power distribution, or CTP failure

is not described in this MAP. Go to “MAP 0000: Start MAP” on

page 32. If this is the second time at this step, contact the next level of

support. Exit MAP.

Inspect the Fibre Channel port segmentation reason at the EWS interface.

1. At the View panel, click the Port Properties tab. The View panel (Port

Properties tab) displays.

2. Click the port number (0 through 23) of the segmented port.

3. Inspect the Reason field for the selected port.

Is the Reason field blank or does it display an N/A message?

NO YES

↓ The switch ISL appears operational. Exit MAP.

The Reason field displays a segmentation reason message. Table 17 lists the

reasons and associated steps that describe fault isolation procedures.

071 Switch is isolated. Go to step 14.

072 E_Port connected to unsupported switch. Go to step 22.

140 Congestion detected on an ISL. Go to step 23.

142 Low BB_Credit detected on an ISL. Go to step 24.

150 Zone merge failure. Go to step 25.

Table 14: MAP 700 Event Codes (Continued)

Event Code Explanation Action