FW 08.01.00 McDATA Sphereon 4500 Fabric Switch Installation and Service Manual (620-000159-330, November 2005)

Maintenance Analysis Procedures

3-17

Maintenence Analysis Procedures

A status icon (grey square with yellow exclamation mark) appears at

the SAN management application, indicating the management server

cannot communicate with the product because:

• The server-to-PC Internet link could not be established.

• AC power distribution for the product failed or AC power was

disconnected.

• The product CTP card failed.

Continue to the next step.

Ensure the product is connected to facility power. Inspect the product

for indications of being powered on, such as:

• An illuminated PWR LED (green) or ERR LED (amber).

• Illuminated LEDs adjacent to Fibre Channel ports.

• Audio emanations and airflow from cooling fans.

Is the product powered on?

YES NO

↓ A power distribution problem is indicated. Go to MAP 0100:

Power Distribution Analysis. Exit MAP.

At the SAN management application’s physical map, right-click the

status icon for the product reporting the problem and select Element

Manager from the pop-up menu. The Element Manager opens and

the Hardware View displays:

• A grey square appears at the alert panel.

• No product FRUs are visible.

•The Status table is yellow, the Status field displays No Link, and

the Reason field displays an error message listed in Table 3-7.