FW 07.00.00/HAFM SW 08.06.00 McDATA Sphereon 4500 Fabric Switch Installation and Service Manual (620-000159-320, April 2005)

Diagnostics
4-45
Perform the maintenance data collection procedure after a firmware
fault is corrected or a failed FRU is replaced to capture the data for
analysis by support personnel. Maintenance data includes the dump
file, hardware log, audit log, and an engineering log viewable only by
support personnel.
SANpilot Interface
To collect maintenance data (retrieve the dump file from the CTP
card) at the SANpilot interface:
1. When the SANpilot interface opens, the View panel and Switch
page appear as the default. At the View panel, select the Operations
option at the left side of the panel. The Operations panel opens
with the Switch page displayed.
2. Click the Maintenance and System Files tabs. The Maintenance page
displays with the System Files tab selected (Figure 4-27).
Figure 4-27 Operations Panel (Maintenance Page with System Files Tab)
3. Right-click the CTP Dump link to open a list of menu options.
4. Select the Save Target As menu option. The Save As dialog box
displays (Figure 4-28 on page 4-46).