FW 07.00.00/HAFM SW 08.06.00 McDATA Sphereon 4500 Fabric Switch Installation and Service Manual (620-000159-320, April 2005)

Diagnostics
3-77
• Perform an external loopback test for the port as part of FRU
removal and replacement. Refer to Perform Port Diagnostic
Loopback Tests on page 4-38.
NOTE: An event code 514 may generate a call-home event that incorrectly
indicates a CTP card failure. Although the optical socket may have failed,
first replace the optical transceiver and verify operation. If a failure is still
indicated, replace the switch. When an even code 514 is indicated, ensure a
replacment optical transceiver and a replacement switch are avialable.
Did optical transceiver replacement solve the problem?
NO YES
↓ The switch appears operational. Exit MAP.
Contact the next level of support. Exit MAP.
7
Is fault isolation being performed at the SANpilot interface?
YES NO
↓ Fault isolation is being performed at the management server
or customer-supplied server. Go to step 13.
8
Does the SANpilot interface appear operational?
NO YES
↓ Go to step 11.
9
A Page cannot be found, Unable to locate the server, HTTP
404 - file not found, or other similar message appears. The message
indicates the PC cannot communicate with the switch because:
• The switch-to-PC Internet link could not be established.
• AC power distribution in the switch failed, or AC power was
disconnected.
• The switch CTP card failed.
Continue to the next step.
10
Ensure the switch is connected to facility AC power. Inspect the
switch for indications of being powered on, such as: